Retail Experience Manager Multi-Store Operations | Customer Experience | Sales Leadership

Our client is a leading consumer retail organization recognized for delivering world-class customer experiences through innovation operational excellence and people-centered leadership.

With a strong footprint across the U.S. market the company is looking to strengthen its retail leadership structure by bringing in a high-impact Retail Experience Manager to drive performance customer engagement and operational consistency across multiple store locations.

Qualifications :

Ideal candidate

Bachelors degree in Business Operations Marketing or related field preferred.

Minimum 5 years of leadership experience in retail operations.

Strong multi-unit retail management experience preferred.

Proven track record in customer experience and sales performance.

Experience managing P&L operational expenses and revenue performance.

Background in consumer electronics retail or high-volume customer environments is highly desirable.

Strong people leadership and talent development capabilities.

Experience leading customer-centric transformation initiatives.

Bilingual English / Spanish highly preferred.

Core competencies

Retail leadership
Customer experience excellence
Sales growth
Multi-site operations
P&L management
Employee development
Operational efficiency
Strategic thinking
Performance management

Additional Information :

Compensation: $110000 $145000 USD annually Bonus Full Benefits

Remote Work :

No

Employment Type :

Full-time