Retail Brand Associate
Austin, TX - USA
Job Summary
POSITION SUMMARY:
The Brands Associate is responsible for delivering sales and excellent customer service in designated stores. This position performs tasks on the sales floor or in a support environment. This Associate takes pride in the Brand is passionate about product and delivering a positive shopping experience in a service focused well-maintained and friendly environment.
POSITION REQUIREMENTS:
Demonstrated selling experience in a service-oriented retail setting. Preference towards the stores products
Demonstrated ability to assess customer needs upsell and make recommendations preferably with prior knowledge of the product lines.
paced Demonstrated ability to promote product influence customers and work with a team in a fast service environment
Significant interpersonal and relationship demonstrated ability to stay up to date with industry products and services. Retain and apply product knowledge
DUTIES AND RESPONSIBILITIES:
Put the customer first at all times
Provide memorable highly personalized customer service through needs analyses and product recommendations.
Offer customers promotional products and services
Be able to resolve customer service issues and escalate as required
Create and maintain good working relationships with fellow associates
Maintain store appearance with respect to visual merchandising housekeeping and maintenance standards
Efficiently and accurately conduct customer transactions on our POS
Efficiently and accurately conduct receiving cycle counts product returns and transfer transactions etc. on our handheld
Efficiently and accurately complete any required process controls (paperwork etc.)
Follow company policies and procedures and maintain a safe working environment
Process all point of sale transactions in a friendly quick and efficient manner while complying with the companys Cash Handling and Loss Prevention Standard Operating Procedures
Successfully show consistent performance on quarterly selling observations
POSITION QUALIFICATIONS:
Passion for and knowledge of the Brand and product category
Ability to work various shifts in a 7/365 team orientated environment
Excellent customer service skills and an ability to communicate effectively using the English language
Strong sense of personal pride
Self-starter able to prioritize and handle various tasks simultaneously
Capable of working in a team environment and committed to driving sales results
Ability to adapt to changing priorities and unexpected situations
Ability and willingness to accept and provide feedback
Proficiency required in reading writing and mathematics
Ability to pass the Federal Criminal History Records Check Paradies Background Check and the applicable Department of Transportation requirements
Computer work heavy lifting (40 lbs.) long standing periods climbing lifting bending nights or weekend work based in a store or group of stores; early morning evening and weekend work and holidays
This position description is merely intended to describe the primary elements of the position. The Paradies Shops reserves the right to change the position description and to assign additional duties and responsibilities as necessary. This description does not constitute an employment contract of any kind
Paradies Lagardere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age physical or mental disability sexual orientation marital status military or veteran status gender identity and expression genetic information or any other factor protected by law.
We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.
Required Experience:
IC