Retail Account Manager (RAM) – NRS & Retail Services
Phoenix, AZ - USA
Job Summary
IDTs Retail division is looking for an energetic hybrid Retail Account Manager (RAM). In this role you wont just manage a routeyou will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolioincluding Point-of-Sale (POS) systems credit card merchant services and cash advanceswhile simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct consultative sales with the stability of consistent account management.
- Drive NRS Product Sales: Prospect pitch and close sales for NRS Point-of-Sale (POS) devices Merchant Services and Cash Advances to new and existing retail accounts.
- Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis ensuring high customer satisfaction and identifying upsell opportunities.
- Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
- Onboard & Support Customers: Drive the merchant application process help store owners understand how to use our services effectively and provide light troubleshooting/tech support on equipment.
- Handle Operations & Inventory: Manage sales cash/payment collections and telecom card inventory using IDTs accounting system.
- Experience: 12 years of experience in retail sales outside sales or customer-facing roles. Prior exposure to Merchant Services POS implementation or route sales is a major plus.
- Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base.
- Mobility: Must have a valid drivers license a reliable car and a willingness to travel door-to-door within your assigned territory daily.
- Tech Savvy: Comfortable using basic MS Office CRM tools tablets and Bluetooth equipment.
- Traits: A resilient people person with sharp attention to detail strong presentation skills and the ability to multitask in a fast-paced entrepreneurial environment.
- Competitive Base Salary uncapped commission structure.
- Comprehensive mileage and gas reimbursement program.
- Paid on-the-job training on both NRS tech products and IDT telecom services.
- Excellent benefits package (Medical Dental Vision Life Insurance 401k with employer match and PTO).
Company: IDT Corporation / National Retail Solutions (NRS) Location: Insert Territory/Location Compensation: Competitive Base Salary Commissions Mileage/Gas Reimbursement & Full Benefits
At IDT we understand the challenge of being apart from those who matter most. Communicating transferring money and mobile phone service must be safe simple and affordable. Our flagship brand Boss Revolution which includes our International Calling Mobile Top Up and Money Transfer services as well as our Boss Revolution Mobile net2phone National Retail Solutions IDT Express and IDT Carrier Services divisions all support IDTs mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE employs over 1800 people across 20 countries and has revenues in excess of $1.5 billion. Since 1990 IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today we are an industry leader in prepaid communication and payment services and are one of the worlds largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS business owners can address a management problem: the product integrates advertising data analysis and payment processing.
Required Experience:
IC
About Company
: IDT is a multinational provider of cloud communications, PoS systems, unified communications, and financial services for businesses and consumers, headquartered in New Jersey. We are listed on the NYSE, employ 1600 people across 20+ countries, and have revenues over $1.5 billion. At ... View more