Restaurant Service Manager

Job Description:

• Job Title Service Manager

• Company One Lifestyle Ltd.

• Department Site Management

• Reports To General Manager

• Wage Category Exempt

Who We Are

At Lifestyle Communities (LC) we take deliberate action every day to nurture a culture grounded in our purpose to Build a Connection. Whether youre behind the bar in the kitchen or on the floor your work helps create spaces where people come together connect and belong.

We are guided by our core values Performance Quality Communication Teamwork and Leadership and fueled by our commitment to excellence. At LC youll find your why your place to belong and the opportunity to make a lasting impact.

The Team You Will Join

The Goat is more than a restaurant its a social experience built around community connection and bringing people together. Our food philosophy celebrates bright flavorful shareable dishes that encourage conversation and togetherness with a focus on lighter balanced flavors fresh ingredients and approachable execution.

Every member of our team plays a key role in bringing this experience to life ensuring that each plate every interaction and all details reflect our commitment to great food genuine hospitality and memorable moments.

The Difference You Will Make

As a Service Manager you will oversee the daily frontofhouse operations to ensure exceptional guest experience. This role is responsible for leading and training service staff maintaining high standards of hospitality and coordinating seamlessly with kitchen and bar teams. The Service Manager ensures compliance with health and safety regulations addresses guest concerns and supports operational goals such as efficiency quality and cost control.

What Youll Bring:

• Oversee daily frontofhouse operations to ensure smooth efficient service.

• Train supervise and schedule service staff.

• Maintain high standards of customer service and handle guest concerns or complaints.

• Monitor dining area cleanliness presentation and compliance with health/safety regulations.

• Coordinate with kitchen staff to ensure accurate and timely food delivery.

• Manage inventory of service-related supplies and place orders as needed.

• Assist with budgeting cost control and tracking sales or service performance.

• Support hiring onboarding and ongoing development of service team members.

Minimum Qualifications

• High School Diploma or equivalent required.

• At least three (3) years of related front-of-house management experience required.

Physical Demands and Work Environment

The physical demands and work environment described herein are representative of the criteria that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform these functions in accordance with applicable law.

Physical Demands: While performing the duties of this job the employee is required to work with long periods of standing and walking throughout the kitchen and service addition employees will walk; handle food and beverage objects reach and extend with hands and arms; talk and hear. Occasional climbing balancing stooping crouching and crawling; specific vision abilities required by the job include close vision distance vision and the ability to focus.

Work Environment: While performing the duties of this job the employee is exposed to a kitchen environment including heat and steam.

Location and Travel: Position will be based in Nashville TN Brier Creek NC Pflugerville TX Charleston SC or Columbus OH with occasional travel to local stores.

FT123

Lifestyle Communities (LC) is an Equal Opportunity Employer.