Resource Specialist

Why join CompuNet

CompuNet values its people more than any other assetand realizes the contributions made by each employee are a reflection of their education experience certifications expertise and passions. We strive to take care of each other do the right thing and help our customers succeed. We work to build lasting relationships and are proud that our customers across many industries see us as a trusted advisor. Putting the customer at the center of every engagement our mission is to design test deploy and support the right IT solutions for every customer.

We offer a generous total compensation package for our employees including competitive wages medical dental vision PTO company-matching retirement plans profit-sharing and more.

CompuNet is seeking a Resource Specialist to deliver engineering workforce planning and resource management practices. As the first role of its kind at CompuNet this position partners with leadership to provide visibility into capacity demand utilization technical capabilities and workforce readiness.

Through data-driven planning and analysis the Resource Specialist enables informed decisions related to staffing hiring training and resource investments that support customer delivery and business role provides planning forecasting governance and recommendations but does not directly manage engineering personnel customer project schedules or day-to-day work assignments. Resource assignment decisions remain with Engineering Leadership.

Key Responsibilities

Resource Planning & Allocation

Align customer opportunities projects and service engagements with the appropriate engineering resources based on technical expertise skills experience location and business priorities.

Maintain visibility into engineer availability assignments project demands pipeline opportunities and competing priorities.

Monitor upcoming work and identify potential resource constraints scheduling conflicts capacity gaps and delivery risks.

Provide recommendations to leadership on workload balancing resource prioritization and workforce allocation decisions.

Serve as a central point of coordination between engineering teams and business stakeholders regarding resource planning and assignments.

Capacity & Workforce Management

Analyze sales pipeline project forecasts managed services demand and strategic initiatives to identify future resource requirements and capacity trends.

Monitor utilization workforce constraints competing priorities and capacity risks across engineering teams.

Identify skill gaps workforce shortages and emerging resource needs providing recommendations related to hiring upskilling and workforce planning.

Maintain visibility into engineer skills certifications technical expertise and capability readiness in partnership with Program Compliance and Engineering Leadership.

Support workforce development initiatives including cross-training mentorship programs succession planning certification readiness and career development efforts.

Identify emerging technology service delivery and workforce trends to support future capability development and staffing strategies.

Resource Operations & Process Improvement

Develop and maintain resource management processes reporting documentation and organizational tools that improve visibility forecasting accuracy and operational efficiency.

Provide regular reporting and insights related to resource capacity demand utilization workforce readiness and resource planning activities.

Proactively communicate resource risks workforce constraints assignment changes and planning considerations to appropriate stakeholders.

Identify process inefficiencies and recommend improvements that enhance resource management practices and operational effectiveness.

Support Engineering Leadership with planning reporting analysis and special initiatives as needed.

Team Support

Support engineering team readiness by coordinating training opportunities certification initiatives technical labs knowledge-sharing programs and professional development activities.

Facilitate communication and coordination related to engineering meetings workforce initiatives team events and organizational programs.

Participate in customer partner and internal meetings to understand business priorities resource requirements and operational needs.

Qualifications

You are a highly organized and analytical professional who enjoys bringing structure to complex environments and helping teams operate more effectively. You excel at managing competing priorities collaborating across stakeholder groups and using data to support resource and workforce planning decisions.

Bachelors degree in Business Operations Information Technology or related field or equivalent experience.

3 years resource planning/workforce planning experience.

5 years total experience in operations engineering PMO professional services or workforce management.

Experience supporting technical teams in a consulting managed services systems integrator VAR or technology organization.

Strong analytical organizational and problem-solving skills with the ability to translate data into actionable recommendations.

Ability to manage multiple priorities navigate ambiguity and adapt to changing business needs.

Excellent communication and stakeholder management skills with the ability to collaborate effectively with engineering sales project management service delivery and leadership teams.

Proficiency with Microsoft 365 including Excel SharePoint Teams Lists Power BI and Dynamics or similar business systems.

Working knowledge of Agile Scrum Kanban Lean or similar frameworks.

Ability to learn and understand technical concepts and terminology to effectively support technical teams.

High attention to detail professionalism discretion and commitment to continuous improvement.

Preferred Qualifications

Experience supporting engineering cloud infrastructure networking cybersecurity managed services or professional services organizations.

Knowledge of workforce planning capacity management utilization management and professional services operations.

Experience with PSA ERP project management scheduling or workforce planning platforms.

Experience developing workforce planning processes dashboards metrics forecasting models and executive reporting.

Preferred Certifications

Resource Management Certified Professional (RMCP)

ITIL Foundation

Lean Six Sigma Yellow Belt or Green Belt

Microsoft Power BI Data Analyst Associate (PL-300)

Success Measures

Improved visibility into engineering capacity utilization certifications and technical skills.

Improved alignment between sales pipeline demand and engineering workforce planning.

Increased forecasting accuracy for capacity and hiring needs.

Proactive identification of workforce risks skill gaps and hiring requirements.

Adoption of standardized workforce planning processes and reporting across Engineering.

Delivery of actionable workforce insights that improve business planning and decision-making.

Enhanced organizational readiness to support customer demand and strategic growth initiatives.

Who we are

CompuNet Inc. is an engineering-led IT solution provider that offers consulting design and professional services. Our strength lies in our team of outcome-driven and relationship-focused professionals with a long history of designing IT solutions. Our team of highly skilled engineers take the lead in designing developing and implementing solutions that address complex business challenges. This team takes ownership for the entire project lifecycle from discovery and design through deployment training and handoff.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender national origin disability status protected veteran status or any other characteristic protected by law.