Residential Program Manager Developmental Services
Natick, MA - USA
Job Summary
Salary: $50960-$55120
Schedule: Monday through Friday 9-5pm
The Residential Program Manager is responsible for overseeing the administration of the assigned program providing leadership supervision guidance and clinical support. The Program Manager actively promotes community inclusion self-advocacy and individual rights.
Who We Are
At Advocates we provide comprehensive services for people facing developmental mental health or other life challenges.
Werea nonprofit mission-driven organization with a person-centered approach empowering the individuals we support to make choices build independence and live full meaningful lives. Our work is rooted in respect compassion and inclusion and we envision a world where individual differences are appreciated and celebrated.
At Advocates we value the ideas experiences and contributions of employees and are committed to fostering a supportive welcoming culture where everyone can grow and thrive.
- Offer assistance and supervision to staff members and clients to ensure the success and development of the residential program.
- Manage administrative processes and requirements in consultation with the Administrative Director.
- Develop and monitor scheduling of staff across the program to ensure economy and program coverage.
- Interpret and monitor program budgets.
- Conduct staff meetings.
- Supervise and evaluate assigned staff.
- Assist individuals with obtaining all services and entitlements for which they qualify to include housing inspections insurance benefits.
- Maintain exemplary communication and relationships with outside agencies.
- Complete investigations and reviews as requested.
- Develop and monitor creative and interesting community centered opportunities for all individuals.
- Audit individual financial records/case records/and medications on a regular basis.
- Complete business reports to include petty cash census payroll report.
- Monitor all staff training including core trainings development trainings and program specific trainings.
- Must be able to travel between programs office trainings and department meetings.
- Perform physical intervention in the event of a crisis.
- Bachelors Degree or two years of program experience including supervision of staff hiring terminations staff development and evaluation. Familiarity with state human service systems and related treatment philosophy.
- Ability to communicate effectively verbally and in writing and ability to use good judgment.
- Must have basic computer knowledge.
- High energy level superior interpersonal skills and ability to function in a team atmosphere.
- Must hold a valid drivers license have access to an operational and insured vehicle and be willing to use it to transport clients.
- Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.
Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions including race ethnicity sex gender identity gender expression sexual orientation partnered status age national origin socioeconomic status religion ability culture and experience.
Required Experience:
IC
About Company
Advocates is committed to helping people with autism, brain injuries, mental health challenges, intellectual disabilities, or substance use issues live healthy, happy lives in the community.