Resident Experience Director
Palm Desert, CA - USA
Job Summary
Resident Experience Director
Own the resident experience-and the memories that follow.
Why youll love this role
- Design and lead best-in-class programming that reflects the Revel brand.
- Lead a hospitality team that delights residents families and prospects.
What youll do
- Develop the resident experience strategy and calendar; align to health engagement and retention goals.
- Oversee hospitality standards first impressions transportation and the Homecoming onboarding program.
- Hire train and coach the Resident Experience team; collaborate with Sales/Marketing and vendors.
- Manage budgets and inventory; serve as Manager on Duty as needed.
You bring
- 3 years in program/curriculum development (hospitality/education/senior living or similar) and 1 year leadership.
- Calm data-informed decision-maker with excellent interpersonal skills.
- Comfortable with MS Office and mobile/office tech; valid drivers license.
Ready to make a difference Apply at
WHY REVEL
At Revel Communities perks mean much more than team activities. We support our team members growth and desire to live well-rounded lives; we offer opportunities for professional development. Revel Communities are also committed to our local neighborhoods; we partner with impactful nonprofits and volunteer regularly.
We offer a competitive total rewards package to our team members including:
- Paid Holidays Vacation and Sick time (PT/FT eligibility varies)
- Medical Dental Vision Insurance (FT)
- On Demand Pay
- Complimentary meals & guest suite privileges
We celebrate diversity and welcome all qualified applicants regardless of race religion sex age national origin sexual orientation disability veteran status or genetic information. We are committed to maintaining a welcoming and equitable environment. To request reasonable accommodation to participate in the job application or interview process contact
COMPANY OVERVIEW
Revel Communities is committed to providing residents an extraordinary life experience at our senior living communities. As part of The Wolff Company we draw on more than 70 years of real estate experience combined with deep expertise in hospitality consumer experience and various aspects of residential living to support our residents well-being foster genuine connections and celebrate their independence.
Our team uses a fresh perspective to challenge traditional approaches drive innovation and deliver against extremely high standards to create transformative experiences for our residents and team members. We strive to ensure residents at our Revel Communities live happier longer and healthier lives. Similarly we are dedicated to creating a career experience that enriches the lives of our team members.
Revel Communities is an Equal Opportunity Employer. Employment is at-will.
Required Experience:
Director