Residence Inn Tyler Front Desk Supervisor

Join Our Team as a Front Desk Supervisor

As the Front Desk Supervisor youre the heartbeat of hospitalityleading the charge to make every guest feel genuinely welcomed and valued. Youll guide your team with energy and enthusiasm setting the tone for service thats not just good but unforgettable. From smooth check-ins to friendly problem-solving youll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones this is your spotlight.

KEY SKILLS/RESPONSIBILITIES

• Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. Youre the go-to for reservations VIP requests and making every guest feel like a star.
• Operations Maestro: Keep things running like clockwork by tracking logs managing messages and packages and making sure every detail is handled with professionalism and speed.
• Revenue & Rate Strategist: Stay sharp on rates packages and promotions helping boost room revenue while keeping guests happy with great value.
• Team Leader & Problem Solver: Build a strong communicative team train new associates and tackle guest concerns or workplace hiccups with confidence and creativityall while keeping safety and standards front and center.

EDUCATION & EXPERIENCE

• High School diploma or equivalent required; college coursework in a related field helpful.
• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.
• Must have a valid drivers license.
• Compliance with certification requirements may include Food Handlers Alcohol Awareness CPR and First Aid.

After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical Dental and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Make the most of your stay at Residence Inn Tyler. Our pet-friendly hotel in Tyler TX offers modern accommodations on-site parking and convenient amenities. Spread out in one of our suites and make it yours with plush Marriott bedding a modern TV and a full kitchen featuring an oven fridge microwave and more. Maintain business as usual from your spacious in-suite work area with free Wi-Fi and stay active at our on-site fitness facility and indoor pool. Start your morning with our free hot breakfast and dine at nearby restaurants Bernards Mediterranean Restaurant Razzoos Cajun Café and Marios Italian Restaurant. Enjoy easy access to top attractions including Tyler Junior College the University of Texas at Tyler and CHRISTUS Mother Frances Hospital - South Tyler. Host your next event in our versatile meeting space with multiple setup options A/V equipment and catering services. No matter what brings you to town enjoy your stay at Residence Inn Tyler. At our hotel were committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us youll find a supportive and collaborative work environment where youll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So if youre looking for a place where you can grow succeed and belong come join us!

Required Experience:

Manager