Research Trainer
Boca Raton, FL - USA
Job Summary
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade authenticate vault and sell millions of record-setting collectibles all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. Were always on the lookout for talented people to join our growing team.
Our services span collectible trading cards autographs comic books coins video games event tickets and memorabilia. Our subsidiaries include PSA PCGS Beckett SGC and Card Ladder.
Since our founding in 1986 we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana California and offices in New Jersey Texas Florida Japan Shanghai Hong Kong Canada Mexico Germany the UK and France.
As part of our interview process we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles and at our discretion candidates may be asked to participate in an on-site interview as part of the final stages of the process.
We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.
Were looking for a Research Trainer to join our team. The Research Trainer is responsible for delivering training programs to new hires within the PSA Research Department. This role focuses on administering curriculum-based training providing metric-based feedback to trainees and contributing to the development of training materials. The Research Trainer supports the teams overall mission to ensure the Research department is properly equipped to identify trading cards including sports trading cards non-sport trading cards and Trading Card Games (TCGs) as well as research unknown sets across vintage and modern collections.
Youll report to the Research Quality and Training Manager and work from our Boca Raton FL office.
Onsite Requirement: This role requires you to be onsite in the office 5 days per week.
What Youll Do:
Administer training using established curriculums and provide metric-based feedback to trainees
Provide curriculum feedback to support continuous improvement
Assist in curriculum development initiatives
Assist in workshop development including quarterly workshops
Assist in the creation of ad hoc guides and One Point Lessons (OPL)
Support intra-departmental training efforts including dual grade service and pack service
Support inter-departmental training efforts including Grading Sealing and V2 training
Assist in creating and updating training curriculums
Support company expansion at new offices with some travel possible
Participate in other duties as assigned to support the Research Training Team
Who You Are:
1 years of Research Department experience required
Strong verbal and written communication skills
Ability to provide constructive feedback and metric-based assessments
Detail-oriented with strong organizational skills
Proficiency in Microsoft Office Suite and learning management systems preferred
Physical Requirements:
Computer Use: Typing mouse work and sitting and looking at a computer potentially for long periods of time
Hand Use: Regular hand use for various tasks
Hearing Requirements: Ability to hear alarms signals and verbal instructions
Lifting and Carrying: Ability to lift carry and move materials up to 25 pounds
Sitting or Standing: Ability to sit or stand for extended periods of time
Hourly Rate: The reasonable estimated hourly rate for this position is $22. Actual compensation varies based on a variety of non-discriminatory factors including location job level prior experience and skill set. This role may be eligible for bonuses commissions or other forms of compensation please ask your recruiter for details.
Reasons To Join Us:
Health Insurance: All full-time employees are eligible to enroll in Medical Dental and Vision
Additional Benefits: Full-time employees are eligible for fertility commuter and educational assistance benefits
401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
Vacation: All full-time employees are eligible for paid vacation
Holiday Pay: All regular full-time employees are eligible for ten company paid holidays
Employee Discounts: Employees receive discounts on select grading services for approved submissions
Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
Fun Working Environment: Our team members are invited to participate in celebrations holiday events and team building activities
Candidates must be authorized to work in the United States.
Collectors uses e-Verify to validate your ability to work legally in the United States.
We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account Social Security numbers or National IDs nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud please reach out to
We are committed to equal employment opportunity regardless of race color ethnicity ancestry religion national origin gender sex gender identity or expression sexual orientation age citizenship marital or parental status disability veteran status or other class protected by applicable law. We believe that a team that represents a variety of backgrounds perspectives and skills will better service the diverse community of collectors we support.
If you require an accommodation to apply or interview with us due to a disability or special need please email
U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process please see our Privacy Notice for U.S. Applicants.
Required Experience:
IC