Representative Admissions Services
Job Location:
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Primary City/State:
Tempe Medical Center - 1500 S Mill Ave Tempe AZ 85281Category:
Patient ServicesShift:
DayDepartment:
Registration AdmittingGreat care starts with great people. (Like you.)
At HonorHealth youll find something special. From humble beginnings in 1927 to one of Arizonas largest nonprofit healthcare systems our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most caring for the health and well-being of people and communities across the greater Phoenix area.
Responsibilities:
- Greets patients and the public providing necessary information in a courteous and professional manner while supporting HIPAA regulations and HonorHealth confidentiality standards. Ensures a positive patient experience by addressing patient questions and concerns in an empathetic and professional manner.
- Processes pre-registered accounts completes registration and admissions information by obtaining patient demographic insurance financial and medical information in accordance to revenue cycle criteria.
- Obtains required signatures on all medical financial and compliance documents. Prepares supportive paperwork including patient identification band to assure accurate patient identification in accordance with Red Rule Policies.
- Scans all appropriate documents into the electronic medical and financial record including patient identification insurances cards patient advanced directives Conditions of Admissions Financial Agreements physician orders/scripts and any other pertinent paperwork.
- Responsible for adhering to all third party payer requirements including Medicare Medicaid managed care Blue Cross and commercial plans. Verifies insurance eligibility and coverage and executes appropriate insurance notification procedures. Obtains prior authorization in order to avoid non-compliance denials and/or penalties to the patient hospital and physician(s). Initiates notifications to insurances as required. Checks for medical necessity and follows appropriate procedures depending on results. Keeps supervisor and/or lead informed of all unique situations and problem accounts.
- Requests and accepts payments for balances due on accounts upon admission or at the time of discharge including patient co-payment deductible and co-insurance responsibilities and pre-payments for uninsured or underinsured patients.
- Collaborates within the multi-disciplinary health care team to facilitate and ensure patient satisfaction and maximization of reimbursement. Helps with department training when needed.
- High School Diploma or GED Required
- 6 months medical office hospital registration/business/banking/medical insurance office/customer service experience. Required
- 1 year experience at a medical office or other hospital/ nursing home facility. Preferred
Were all in for your career.
Required Experience:
Unclear Seniority
About Company
HonorHealth is a nonprofit health system with 9 hospitals, and hundreds of primary, specialty and urgent care clinics in the Phoenix metro area. Learn more at
