Reporting and Analytics Administrator

At Holy Cross we are focused on creating a world-class workforce by attracting and retaining employees dedicated to fostering a culture of professionalism pride mutual trust and respectone that values appreciation and recognition empowering each of us to flourish both individually and collectively. We seek candidates who are inspired by our mission and values and who are eager to make a meaningful difference on our campus. Learn more about Life at Holy Cross here.

The Reporting and Analytics Administrator is responsible for developing administering and governing reporting and analytics solutions across the Colleges Enterprise Applications portfolio during a two-year appointment with Workday as the primary enterprise platform. This role supports three major areas of demand: Workday Student report development for the implementation program functional reporting requests across HCM Finance Payroll and Student and advanced analytics delivery using Workday Prism Analytics. The ideal candidate brings a strong data and analytics background and has developed into a Workday reporting expert capable of translating functional questions into trusted secure and actionable reporting solutions. Additionally the role supports the Colleges AI priorities by improving reporting governance data definitions analytic readiness and the quality of enterprise application data used for responsible AI-enabled decision support.

Job Description

• Design build test deploy and maintain Workday reports dashboards calculated fields data sources prompts filters and related reporting assets across HCM Finance Payroll Student and other enterprise application areas.
• Support functional reporting requests by gathering requirements clarifying business questions identifying appropriate data sources and translating needs into clear reporting specifications.
• Develop and maintain a report inventory naming standards documentation ownership model and lifecycle management process for reporting assets.
• Troubleshoot report issues related to data source selection calculated fields security access prompts performance data quality or functional interpretation.

• Lead and support report development for the Workday Student implementation including requirements gathering build validation testing issue resolution and transition to operations.
• Partner with Student Registrar Academic Affairs Finance Student Accounts Bursar and related stakeholders to develop reports that support implementation go-live readiness and post-production operations.
• Support report conversion reconciliation testing operational readiness and cutover planning for Student reporting needs.
• Ensure Student reports are secure accurate documented supportable and aligned with the broader enterprise reporting model.

• Develop administer and maintain Workday Prism Analytics assets including datasets pipelines transformations joins calculated fields and analytic outputs.
• Use a strong data background to design scalable well-documented reporting and analytics solutions that combine Workday and approved external data sources where appropriate.
• Partner with data governance functional teams and technical colleagues to validate definitions data lineage data quality access controls and analytic assumptions.
• Support advanced reporting and analytics use cases that require data preparation modeling reconciliation or cross-domain analysis beyond standard operational reports.

• Establish and maintain reporting standards documentation practices quality review processes report ownership and request prioritization in alignment with Enterprise Applications governance.
• Improve reporting reliability by identifying duplicate reports stale reports inconsistent definitions access issues and recurring data quality concerns.
• Create user guidance reporting documentation training materials and knowledge articles to support responsible self-service reporting where appropriate.
• Partner with security and functional owners to ensure report access aligns with role-based security sensitive data controls and institutional policy.

• Serve as a consultative reporting partner to HCM Finance Payroll Student and other functional stakeholders by helping translate business questions into reporting and analytic solutions.
• Lead reporting-related UAT activities including test plans test scripts validation criteria issue triage and stakeholder sign-off.
• Provide advanced support for escalated reporting incidents by determining whether the root cause is data quality report design security configuration integration timing or functional interpretation.
• Support cross-functional reporting needs where business processes span HR Payroll Finance Student academic structures and external systems.

• Support the Colleges AI priorities by improving the quality consistency documentation and governance of enterprise application data and reporting assets.
• Identify opportunities for AI-assisted reporting support such as report inventory analysis data definition discovery report documentation quality checks and knowledge management.
• Partner with ITS data governance and functional leaders to ensure AI-enabled analytics use cases are grounded in approved data sources secure access models and clear institutional definitions.
• Help position Workday reporting and Prism Analytics as governed foundations for responsible enterprise analytics and AI-enabled decision support.

• Reports to: Technical Program & Services Manager
• Direct Reports: None
• Works closely with: HCM Systems Manager Finance Systems Manager Student Systems Manager functional reporting stakeholders data governance ITS Security implementation partners and institutional analytics teams

• Bachelors degree in Data Analytics Information Systems Computer Science Statistics Business Administration Finance Human Resources or a related field or an equivalent combination of education and experience.
• 3-5 years of experience in reporting analytics business intelligence data analysis or enterprise application reporting.
• 3-5 years of Workday reporting experience including advanced report development and Prism Analytics experience strongly preferred.
• Experience developing Workday reports calculated fields dashboards data sources prompts filters and report security-aware solutions.
• Experience with Prism Analytics data modeling data transformation data validation metadata data quality and cross-domain analytics.
• Experience gathering reporting requirements translating business questions into specifications leading testing and validating outputs with functional stakeholders.
• Experience with HCM Finance Payroll Student or higher education reporting strongly preferred.
• Familiarity with AI-ready data practices analytics governance data privacy report documentation or responsible AI-enabled decision support preferred.

• Data Fluency: Brings strong data instincts and applies them to Workday reporting Prism Analytics and enterprise application decision support.
• Analytical Thinking: Translates complex functional questions into accurate secure and usable reporting solutions.
• Technical Depth: Understands report design calculated fields data sources data modeling security impacts and analytic performance.
• Stakeholder Partnership: Works effectively with functional users to clarify requirements validate outputs and improve reporting adoption.
• Quality Orientation: Prioritizes data accuracy repeatability documentation testing and clear definitions.
• Governance Mindset: Supports reporting standards access controls data stewardship and responsible use of institutional data.
• Continuous Improvement: Reduces duplicate reporting improves self-service and simplifies recurring reporting processes.
• Responsible Innovation: Helps prepare enterprise application data and analytics for secure governed AI-enabled use cases.

Disclaimer: This description captures the major areas of responsibility and may include other duties as assigned.

Salary Range: The Reporting and Analytics Administrator position offers a salary range of $95000-$102000 commensurate with experience and education. This is a two-year exempt level position that is benefit eligible.

Weekly Hours:

40

Annual Work Schedule:

12 month

Application Instructions

An updated resume and cover letter are required as a part of your internal your cover letter please reflect on how your professional and personal values align with the Mission of the College of the Holy Cross to form individuals of integrity and purpose who are committed to the flourishing of all.

Additional Information
To review our generous benefits options please review our detailed information here or check out our Benefits at a Glance.

The College also provides reasonable accommodations to qualified individuals with disabilities during the hiring process in compliance with law. Please contact Human Resources for questions or to request an accommodation via email at or by calling .

The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity in the workplace.