Reporting & Analytics Specialist

Koniag IT Systems LLC a Koniag Government Services company is seeking a Reporting & Analytics Specialist to support KITS and our government customer in Washington DC. The position is hybrid requires 2 days onsite. This position requires the candidate to be able to obtain a Public Trust. We offer competitive compensation and an extraordinary benefits package including health dental and vision insurance 401K with company matching flexible spending accounts paid holidays three weeks paid time off and IT Solutions (KITS) is seeking a detail-oriented Reporting / Analytics Specialist with a minimum of 3 years of experience to build and maintain reports dashboards and data visualizations that support infrastructure operations service management and program decision-making for a federal civilian customer. The ideal candidate is comfortable working with SQL and enterprise BI tools and can translate operational data from ITSM monitoring and infrastructure systems into clear actionable insights for both technical and non-technical stakeholders. The Reporting / Analytics Specialist will be responsible for designing building and maintaining dashboards and reports using enterprise BI tools extracting and transforming data from ITSM monitoring and infrastructure systems to support reporting needs and supporting monthly and quarterly program reporting. Key responsibilities include but are not limited to:Design build and maintain dashboards and reports using Power BI Tableau or equivalent BI tools to track infrastructure health SLA/OLA performance and operational clean and transform data from ITSM (e.g. ServiceNow Performance Analytics) monitoring/observability platforms and infrastructure systems to support reporting and optimize SQL queries against operational data sources to support ad hoc and recurring reporting with the Automation / Tooling / Analytics Lead and functional teams (server/cloud storage/backup database monitoring/SRE) to define reporting requirements and key monthly and quarterly program reporting including modernization progress incident trends and capacity/utilization data quality and documentation for reporting data sources definitions and calculation FinOps-related reporting on cloud cost utilization and rightsizing findings and recommendations to technical and program stakeholders in a clear actionable and Experience:Required:Bachelors degree in Data Analytics Information Systems Computer Science or related field or equivalent professional experienceMinimum of 3 years of experience in a reporting business intelligence or data analytics roleStrong SQL skills including the ability to write and optimize queries against operational dataExperience building dashboards and reports in Power BI Tableau or a similar BI toolWorking knowledge of data modeling and data quality/validation practicesRequired Skills and Competencies:Strong written and verbal communication skills with the ability to translate data into actionable insight for varied audiencesSecurity Requirement:Ability to obtain Public TrustDesired Skills and Competencies:Experience working in a federal government IT environmentMicrosoft Certified: Power BI Data Analyst Associate or Tableau Desktop Specialist certificationExperience with ServiceNow Performance Analytics or similar ITSM reporting modulesFamiliarity with Python for data manipulation (e.g. pandas)Our Equal Employment Opportunity PolicyThe company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race color religion creed ethnicity sex sexual orientation gender or gender identity (except where gender is a bona fide occupational qualification) national origin or ancestry age disability citizenship military/veteran status marital status genetic information or any other characteristic protected by applicable federal state or local law. We are committed to equal employment opportunity in all decisions related to employment promotion wages benefits and all other privileges terms and conditions of company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website please get in touch with Heaven Wood via e-mail by calling to request Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical professional and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers employees and native communities. For more information please Opportunity Employer/Veterans/ Preference in accordance with Public Law 88-352