Renewals Representative, LATAM (Denver, CO)

• Manage and track the entire renewal process coordinating and communicating customer renewal intentions with Sales Finance and other members of the organization.
• Working closely with partners and customers internally and externally understanding contracts and the different terms and conditions aligned with each customer.
• Generating and sending quotes 120 days in advance that meet the customers contractual requirements.
• Engage customers in a value discussion surrounding their renewal building relationships with key stakeholders to help aid on-time renewals.
• Working closely with Account Managers and Customer Success Managers on customer strategies and sales plans.
• Provide information to internal and external customers regarding quotes reinstatements co-termination and consolidation of contracts.
• Work in a team environment to ensure the completion of assigned tasks within specified deadlines for an assigned region.
• Provide information for internal management reporting.
• Meet all contractual and reporting deadlines.
• Perform additional duties as required.

Minimum Requirements:

• Experience working with software renewals.
• Proven ability to assess manage and operate effectively given multiple priorities in a time sensitive environment.
• Proven ability to manage high volumes of renewals at any given time.
• Self-starter highly motivated and committed to getting results.
• Strong organizational skills including detailed record-keeping excellent and independent follow-through and a high degree of accuracy.
• Excellent verbal and written communication skills.
• Proven track record of flexibility in a team setting.
• Excellent word processing and spreadsheet experience in MS Word and Excel.
• Based in a commutiable distance from our Denver CO office

Preferred Requirements:

• • • Portuguese/Spanish spoken and written advantageous.
    • Knowledge of Dynatrace software products.
    • Knowledge of licensing and product pricing.
    • Basic Sales skills.
    • Good numeracy skills.

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers including AWS Microsoft and Google Cloud and other leading partners worldwide to create strategic alliances.
• Youll get to work at the forefront of innovation with Dynatrace Intelligencethe industrys first agentic operations system. Bringing together deterministic and agentic AI it helps teams understand whats happening why it matters and what to do next automatically.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

• Base Salary Range: $69000 - $86000. Your exact offer will be based on your unique experience skill set education and geographic location.
• Variable Pay: Additional commission tied directly to your success and performance targets.

• Equity & Financial Future: Eligibility for Restricted Stock Units (RSUs) an Employee Stock Purchase Plan (ESPP) and a company-matched 401(k) program.
• Time to Recharge: Unlimited personal time off (PTO) and 4 Dynatrace Wellness Days a year.
• Health & Wellness: Premium medical and dental benefits.