Remote Travel Assistance Coordinator

Were a growing remote travel team and were looking for a reliable detail-oriented professional to join us as a Remote Travel Assistance Coordinator.

In this role youll serve as the primary point of contact for clients throughout their entire travel experience from initial booking support all the way through post-trip follow-up. Youll keep everything organized accurate and running smoothly while delivering a high standard of professional service.

No prior travel industry experience is required. We provide full training and structured onboarding so youre set up for success from day one.

• Respond to client inquiries professionally via email phone and messaging platforms

• Process itinerary changes cancellations and special travel accommodations

• Provide accurate information on travel requirements documentation and agency policies

• Conduct proactive check-ins with clients ahead of their departure dates

• Resolve client concerns efficiently and with a calm professional approach

• Maintain organized client records and keep internal systems up to date

• Communicate professionally via email phone and online chat.

What Were Looking For

• Excellent communication and interpersonal skills.

• Friendly professional manner with strong attention to detail.

• Reliable organized and able to manage multiple tasks independently

• Comfortable using digital tools booking platforms and online systems

• Able to work independently in a fully remote environment

Technical Requirements

• Laptop or desktop computer.

• Reliable broadband internet connection.

• Smartphone for communication and updates.

• Quiet workspace suitable for client conversations.

• Fully remote work structure

• Flexible scheduling framework

• Structured training and ongoing support

• Collaborative team environment

• Access to industry-related travel benefits