Remote Order Entry & Coordination Specialist
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Job Summary
This is a remote position.
We are seeking a highly organized and detail-oriented Remote Order Entry & Coordination Specialist to join our team. This position is responsible for accurately entering customer orders coordinating order fulfillment tracking shipments and ensuring smooth communication between customers and internal departments.
- Process and enter customer orders into the company system.
- Verify product information quantities pricing and customer details.
- Coordinate with sales operations warehouse and shipping teams.
- Monitor orders and provide timely status updates.
- Follow up on backorders delays and order discrepancies.
- Communicate professionally with customers and business partners.
- Maintain accurate records and update order information as needed.
- Resolve routine order-related issues and escalate complex concerns.
- Assist with reports spreadsheets and administrative tasks.
- Ensure all orders are processed according to company procedures and deadlines.
Required Skills:
Previous experience in order entry customer service administration sales support or coordination. Strong attention to detail and accuracy. Excellent written and verbal communication skills. Good organizational and time-management abilities. Proficiency with computers email spreadsheets and business software. Ability to manage multiple tasks while working independently. Reliable internet connection and a professional remote work environment.
