Remote Customer Experience Coordinator
Worcester, MA - USA
Job Summary
Remote Flexible Schedule Training Provided
Were looking for organized service-focused individuals to help clients stay informed and supported throughout the travel planning process.
As a Remote Customer Experience Coordinator youll assist with client communication scheduling reservations and follow-up while helping keep accommodations transportation activities and itinerary details organized.
Previous experience is not required. Training and ongoing support are provided.
- Respond to client questions and requests
- Gather dates preferences and important details
- Coordinate schedules and confirmations
- Assist with reservation and itinerary information
- Provide updates and follow up on pending items
- Help manage changes or special requests
- Maintain accurate client records
- Strong communication skills
- Good organization and attention to detail
- Reliable follow-through
- Ability to manage multiple requests
- Comfort working independently
- Familiarity with email and online systems
- Positive client-focused attitude
Experience in customer service hospitality reservations scheduling administration or client support can be helpful but it is not required.
- Fully remote work
- Flexible scheduling
- Structured training
- Ongoing support and resources
- Access to digital planning tools
- Opportunities to build client-service and travel-coordination skills
Applicants must be located in:
United States United Kingdom Mexico Spain Australia Select LATAM regions
Selected applicants will be invited to a live interview to review the role compensation structure training support and next steps.
If youre organized dependable and enjoy helping clients have a smooth planning experience submit your application today to be considered.