Remote Customer Experience Coordinator
Charlotte, NC - USA
Job Summary
Remote Flexible Schedule Training Provided
Were looking for organized people-focused individuals to help create a smooth and positive experience for clients from their first request through follow-up.
As a Remote Customer Experience Coordinator youll support communication scheduling reservations and general coordination while helping clients stay informed and organized throughout the process.
Previous experience is not required. Training and ongoing support are provided.
- Respond to client questions and requests
- Gather dates preferences and key details
- Coordinate schedules and confirmations
- Provide updates and follow up as needed
- Assist with reservation and planning details
- Maintain accurate client information
- Research options when additional support is needed
- Help manage changes or special requests
- Strong communication and customer-service skills
- Good organization and attention to detail
- Dependable follow-through
- Ability to manage multiple requests
- Comfort working independently
- Familiarity with email and online systems
- Adaptability and willingness to learn
Experience in customer service hospitality scheduling reservations administration or client support may be helpful but it is not required.
- Fully remote work
- Flexible scheduling
- Structured training
- Ongoing support and resources
- Access to digital tools
- Opportunities to strengthen client-service and coordination skills
Applicants must be located in:
United States United Kingdom Mexico Spain Australia Select LATAM regions
Selected applicants will be invited to a live interview to review the role compensation structure training support expectations and next steps.
If youre dependable organized and enjoy creating a positive experience for clients submit your application today to be considered.