Remote Client Experience Specialist

We are seeking a motivated and client-focused Remote Travel Experience Specialistto join our this role you will assist clients with planning and coordinating personalized travel experiences while providing exceptional service throughout the process.

The ideal candidate enjoys working with people has strong organizational skills and is interested in the travel and hospitality industry. You will communicate with clients help coordinate travel-related details provide information and ensure each client receives attentive and professional support from the initial inquiry through the completion of their plans.

• Communicate with clients by phone email and online messaging platforms.
• Assist clients with travel planning scheduling and experience-related requests.
• Coordinate travel details preferences and service arrangements.
• Provide clients with accurate information regarding available options schedules and requirements.
• Assist with reservations confirmations updates and changes as needed.
• Maintain organized client records and travel-related documentation.
• Follow up with clients to ensure their plans are properly coordinated.
• Address questions and concerns in a timely and professional manner.
• Deliver a personalized and positive client experience throughout the planning process.

• Fully remote work-from-home position.
• Flexible scheduling options.
• Comprehensive training and onboarding provided.
• Ongoing team support and professional guidance.
• Opportunities for professional growth and advancement.
• Work within the travel and hospitality industry.
• Collaborative and supportive remote environment.

• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Customer-focused mindset with attention to detail.
• Comfortable communicating with clients through phone email and online platforms.
• Ability to multitask and manage multiple client requests.
• Comfortable using computers and web-based tools.
• Previous experience in customer service hospitality sales coordination or travel is a plus but not required.
• Interest in travel tourism hospitality or client experience.
• Self-motivated and comfortable working independently in a remote environment.

Job Type: Remote
Schedule: Flexible / Part-Time
Industry: Travel & Hospitality
Experience Level: Entry Level / Experienced