Remote Client Experience Coordinator
Columbia, SC - USA
Job Summary
Position Overview
We are looking for a personable organized individual to assist clients throughout the vacation planning and reservation process. This remote opportunity is ideal for someone who enjoys helping people communicating with customers and keeping details organized.
Youll work with clients to understand their preferences and help research and coordinate travel arrangements that fit their needs.
What Youll Do
- Communicate with clients by phone email and online platforms
- Research vacation options based on client preferences and budgets
- Assist with accommodations cruises resorts transportation and activities
- Keep reservation details and client information organized
- Provide updates and support throughout the planning process
- Build positive long-term client relationships
What Were Looking For
- Strong communication and customer service skills
- Comfortable working independently in a remote environment
- Organized and detail-oriented
- Comfortable learning new online systems
- Reliable internet access
- Previous travel industry experience is not required
Training resources and ongoing mentorship are provided.
Basic Requirements
- Applicants must reside in the United States United Kingdom Australia or Latin America
- Access to a computer or smartphone