Relocation Specialist Texas

Company ProfileWith over 80 years of innovation JCB is the worlds largest privately owned manufacturer of construction and agricultural equipment. Operating 23 manufacturing facilities across four continentsincluding the United States the United Kingdom India and BrazilJCB produces a diverse portfolio of more than 300 products. These include telescopic handlers backhoe loaders excavators wheel loaders compact excavators skid steer loaders compact track loaders access aerial work platforms rough terrain forklifts and the heart of JCBs success are its people. As a family-owned business we are accountable to our customersnot shareholderswhich gives us the flexibility to focus on long-term innovation and delivering real value. This independence allows us to continuously develop advanced technologies and integrate them into equipment designed to perform in the toughest environments while maximizing customer JCB we stand behind our productsand our namewith pride and commitment to PurposeJCB is seeking an experienced Relocation Specialist in San Antonio Texas to support and manage the full lifecycle of employee role supports employee relocations to San Antonio TX and Savannah GA by delivering a smooth transition experience through culturally competentassistance strong customer service and cross-team collaboration helping employees successfully integrate into the community while supporting JCBs workforce and TypeFull Time FLSA ExemptLocation13210 Palo Alto Rd. San Antonio TX. 78264Benefits and Other CompensationJCB offers a comprehensive benefits package including medical dental and vision insurance; 401 (k) retirement plan; paid time off and paid ProcessApplications will be accepted through Careers JCB Careers JCB Jobs JCB or via LinkedIn. The anticipated application window will close on July 13 2026. Major Tasks Responsibilities & Key AccountabilitiesCountry Introduction & Cultural IntegrationDeliver tailored U.S. orientation addressing culture norms workplace expectations communication styles and essential practical San Antonio Texas and Savannah Georgia cultural immersion guides including regional customs social environment cost of living and community cultural orientation sessions to support smooth integration into U.S. corporate and community environments. Serve as a U.S. culture specialist advising employees and families on adaptation challenges cross-cultural communication and expectations to ensure a smooth transition. Pre-Onboarding Program ManagementDesign and manage a comprehensive pre-onboarding journey for domestic and international pre-arrival resources including timelines housing options school details local services and a 30-day expectation immigration visa and legal compliance steps prior to start date to ensure a fully prepared transition. Conduct readiness assessments to anticipate family needs accessibility requirements or specialized Relocation SupportManage holistic relocation for domestic and international hires moving to San Antonio Texas and Savannah Georgia delivering a consistent quality experience. Oversee logistics such as temporary housing permanent housing search transportation arrangements and shipment of as main contact for addressing concerns guiding decisions and escalating Readiness & Transition SuccessEnsure seamless Day 1 readiness by partnering with HR IT hiring managers and facilities employee has equipment system access HR documents and workspace setup to successfully begin their roles. Collaborate with managers to align onboarding expectations and early support structures for relocated Documentation Resources & Policy ManagementDevelop and continuously improve relocation guides community information packets cultural orientation documents and policy interpretation updated resources reflecting housing market shifts community developments school district changes and vendor all relocation programs adhere to company policies legal requirements and industry best & International Mobility Coordination Partner with immigration counsel to manage visa processing compliance requirements work authorization timelines and proactive risk mitigation. Assist international hires with locating government offices scheduling required appointments and understanding immigration related obligations throughout their assignment or employment & Third-party Relocation Partner ManagementManage relationships with relocation vendors to ensure services meet company standards and employee needs. Lead structured performance evaluations feedback reviews and vendor systematic negotiations with relocation partners to enhance cost efficiency improve benefit offerings and strengthen future relocation packages. Experience Surveys & Program EvaluationCreate and maintain survey at key stages to measure satisfaction and identify gaps. Conduct structured follow-up conversations with relocatees to validate survey themes and identify improvement opportunities. Report feedback trends to HR Leadership to make recommendations on enhancements to services. Continuous Improvement & Operational OptimizationStandardize methods to streamline HR processes by creating clear workflows checklists communication templates and timelines. Drive innovation in relocation process with digital and self-service tools to ensure a consistent future ready employee experience. Cross Functional Collaboration & CompliancePartner with HR Finance Legal People Operations Talent Acquisition and Corporate Services to ensure alignment with corporate strategy and compliance with relevant policy and regulatory financial processes such as relocation allowance approvals expense reimbursement oversight and compliance auditing. Provide subject matter expertise for relocation policy updates global mobility strategy discussions and workforce planning duties as assignedMinimum Qualifications3 years of experience in relocation management global mobility or a related discipline.3 years of experience in project management negotiation -starter mentality understanding of relocation policies practices tax implications and immigration ability to manage multiple relocation cases in analytical written and verbal communication skills with the ability to support employees at all levels of the QualificationsExperience with relocation management platforms or certifications such as GMS or ofcross-culturaltraining and strategies that support employee Skills Abilities & CompetenciesStrong problem-solving and analytical to work in a high-stress -oriented and able to work approach to resolving issues impacting various groups across the to understand processes (system and non-system) troubleshoot develop and recommend working in a dynamic environment and be a self-motivated team knowledge of Microsoft Office products including Word Excel PowerPoint Teams and Microsoft ConditionsBoth office environment and occasionally manufacturing/factory to noise and temperature RequirementsThe physical demands described here are representative of those required of an employee to perform the essential functions of this job successfully. While performing the duties of this job the employee is regularly required to:Remain stationary operate hands to finger handle or feel reach with hands and arms and talk or hear. The employee is occasionally required to stand and move and/or walk. The employee must frequently move and/or transport up to 10 pounds. Specific vision abilities required by this job include close vision distance vision depth perception and the ability to adjust Opportunity EmployerJCB is an equal employment opportunity (EEO) employer in accordance with applicable federal state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment at every location where the company has facilities. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability statute or any other characteristic protected under federal state and local laws. EEO EMPLOYER/VET/ Accommodation StatementJCB complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact the JCB Human Resources team at Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however as a global company JCB offers many job opportunities outside of the U.S. which can be found through our website at This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to the job.