Reliability Specialist

From commercial office space and manufacturing to multi-site retail portfolios we manage and support over 1 billion square feet of facilities space for the nations leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self-performed site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance.

We are seeking a detail-oriented and data-driven Reliability Specialist to improve maintenance effectiveness asset reliability and operational performance across EFS operations. This role leverages KPI analysis maintenance data and reliability best practices to identify performance gaps reliability risks and opportunities to improve maintenance outcomes.

The Reliability Specialist partners with account teams operations leadership and CI&R stakeholders to evaluate maintenance performance support reliability initiatives facilitate Lean Six Sigma-based problem solving optimize preventive maintenance programs and strengthen asset data quality. Success in this role is measured by the ability to translate data into actions that improve reliability maintenance execution asset performance and long-term operational results

Reliability Performance Analysis & KPI Management

• Develop and analyze reliability maintenance and operational KPIs to identify performance gaps emerging risks and opportunities to improve asset reliability and maintenance effectiveness

Reliability Reporting & Data Storytelling

• Translate maintenance and operational data into actionable recommendations dashboards and reports that support decision making by account teams site leadership and CI&R stakeholders

Lean Six Sigma-Based Reliability Improvement

• Facilitate structured problem-solving efforts using Lean Six Sigma methodologies to improve maintenance processes reduce recurring failures eliminate waste and improve service delivery performance

Continuous Improvement & Reliability Initiatives

• Lead and support continuous improvement initiatives focused on maintenance execution work management practices technician productivity PM effectiveness and asset performance

PM Optimization & Asset Data Quality

• Evaluate preventive maintenance strategies and asset data quality to identify optimization opportunities improve maintenance program effectiveness and support long-term reliability objectives

Additional Responsibilities & Operational Support

• Perform other duties as deemed necessary by Operations and CI&R leadership in support of reliability asset management and operational excellence objectives

• Bachelors degree (BS) in Engineering (preferably Reliability Industrial or a related discipline) from an accredited college or university; or 2 to 5 years of relevant engineering experience and/or specialized training in reliability or industrial engineering; or an equivalent combination of education and practical engineering experience
• A minimum of 2 years of experience supporting Continuous Improvement Lean/Six Sigma reliability maintenance operations or data analysis activities.
• Experience developing maintaining or interpreting KPIs dashboards scorecards or trend reports.
• CMMS platform experience required; Corrigo experience preferred.
• Experience supporting PM optimization asset data validation or maintenance program improvements is preferred
• Must possess a valid drivers license. Ability to travel to Canada (valid Passport) preferred
• Lean/Six Sigma certification is strongly preferred: Ability to achieve Green Belt certification within 12 months
• Strong written and verbal command of the English language required
• Advanced proficiency in MS Excel including Power Query pivot tables formulas data validation and troubleshooting; macro experience preferred
• Experience developing reports or dashboards using Power BI or similar reporting tools
• Ability to analyze operational data identify trends and communicate findings through clear data storytelling
• Working knowledge of Lean Six Sigma tools and structured problem-solving methods
• Experience with CMMS and SharePoint platforms for asset management PM records and document collaboration
• Familiarity with SmartSheet and Microsoft Power Suite including Power Automate is desirable
• Strong written and verbal communication skills with the ability to summarize insights for operational teams and leadership
• Detail-oriented self-managed and able to balance multiple priorities and deadlines
• Customer-focused mindset with a commitment to data accuracy process discipline and operational improvement

• While performing the duties of this Job the employee is regularly required to stand walk and sit; use hands to finger handle or feel; reach with hands and arms; climb or balance; stoop kneel crouch or crawl; talk hear taste and smell. The employee must be able to lift and /or move up to 50 pounds. Perform work on a roof level. Specific vision abilities required by this job include close vision distance vision color vision and ability to adjust focus determine full range of colors in work areas drawings and mapping. Ability to move about commercial properties and construction sites through tight passageways and corridors. On feet as project task requirements dictate.
• However most of the time physical demands are limited to those related to sitting at a desk and using a computer keyboard and mouse

• While performing the duties of this Job the majority of the time the employee would be working in a standard office environment. However the employee may also be exposed to moving mechanical parts and may work in high precarious places; the employee is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme cold extreme heat risk of electrical shock and vibration. The employee may at times work in an environment where the following safety equipment are needed: steel toecap shoes hearing protection hardhat eye protection and/or hair protection. Employee would need to abide by all safety guidelines including OSHA regulations lock-out/tag-out etc. Work schedule can be affected by production downtime and many other variables. Candidates should be extremely flexible with non-customary schedules and weekend work.
• The noise level in the work environment is usually negligible but may at times be moderate.
• Travel is solely business-driven; flexibility is required and all candidates should be prepared to travel on a monthly basis as part of this job. Travel can be expected at less than 15% annually based on assigned projects

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