Regulatory Compliance Manager II

The Regulatory Compliance Manager II manages quality assurance execution across application delivery and regulated quality services to ensure consistent quality outcomes and compliance with defined requirements. Implements standardized QA processes testing protocols and quality controls that validate delivered functionality against business and compliance expectations. Oversees audit and inspection readiness for quality deliverables including documentation integrity issue remediation and stakeholder coordination. Ensures execution of proposal and quote deliverables for quality services including scope definition assumptions and compliance-aligned deliverables.

• Implements QA standards procedures metrics and reporting to sustain fit-for-purpose delivery.

• Validates requirements coverage through test strategy test plans traceability and release readiness criteria.

• Operates continuous testing platforms including administration controls and execution reliability expectations.

• Standardizes defect incident and problem workflows including triage rules prioritization root cause expectations and closure verification.

• Authors and maintains controlled documentation including SOPs work instructions and quality records for audit readiness.

• Executes client and regulator audit and inspection activities including evidence preparation response development and remediation governance.

• Administers regulated quality processes including deviation investigations CAPA complaints change control and product disposition decisioning.

Education:

• Bachelors degree in supply chain management logistics operations business administration or a related field or equivalent experience required.

Experience:

• 5 years of experience in quality assurance/quality management within a regulated and/or operational services environment (e.g. GxP/GDP logistics/distribution shared services customer contact centers or technology delivery) or a related field required.

• 2 years of experience in a management capacity required.

Certification:

• Certification in ASQ certified quality auditor certified professional in healthcare quality QMS or equivalent certification preferred.

We provide compensation benefits and resources that enable a highly inclusive culture and support our team members ability to live with purpose every addition to traditional offerings like medical dental and vision care we also provide a comprehensive suite of benefits that focus on the physical emotional financial and social aspects of wellness. This encompasses support for working families which may include backup dependent care adoption assistance infertility coverage family building support behavioral health solutions paid parental leave and paid caregiver leave. To encourage your personal growth we also offer a variety of training programs professional development resources and opportunities to participate in mentorship programs employee resource groups volunteer activities and much more. For details visit time