Registered Nurse Patient Flow Coordinator

The Patient Flow Coordinator (PFC) Registered Nurse (RN) executes position responsibilities that demonstrate expert leadership experience and creative approaches in providing complex patient management. Provides indirect and/or direct nursing care to patients with complex needs as related to transfers admissions telephone triage and discharges. Collaborates with the interdisciplinary team to validate and/or collect initial patient information such as Veteran benefit eligibility insurance status Veteran travel eligibility and bed availability at the VAMC. Facilitates the transfer process by working with the interdisciplinary team to establish appropriateness of admission and provider coverage based on review of medical information. Assists with travel arrangements as needed and facilitates nursing report. Facilitates bed control placing patients on the most appropriate unit. Uses established bed control monitor devices i.e. Bed Management System (BMS) Emergency Department Integrated System (EDIS) Capacity Management to assist in the assignment of patients to the appropriate unit.

The PFC coordinates care with multiple providers across all levels and sites of care. Coordination also includes assuring services interface within the VA and community programs to provide continuity of care to patients. Accurately manages bed control monitor devices. Participates in interdisciplinary care rounds and/or conferences to review treatment goals optimize resource utilization and recommends alternate levels of care when acute care is not required or recommended. Effectively communicates census and bed availability on all patient care units. Resolves bed utilization issues. Processes admission requests from providers clinics and other VA or community hospitals. Educates internal and external customers on the VAMC admission/transfer process. Monitors the efficiency of transfers and discharges. Works with Environmental Management Services (EMS) to prioritize the need for rooms to be cleaned. Acts as a resource across departments/services to provide help and training as needed to both clinical and non-clinical staff. Participates on interdisciplinary committees/teams/task forces focused on the facilitation of patient flow and organizational performance.

The PFC collaborates in the development implementation evaluation and revision of policies procedures and/or guidelines to ensure the delivery of safe efficient and effective evidence based care. Demonstrates performance and leadership that is broad enough to improve the care for a group of patients. Provides peers with formal or informal constructive feedback for improvement. Supports colleagues and other nurses through knowledge sharing to provide safe quality nursing care. Fosters a safe and supportive environment conducive to the professional development of health care professionals. Evaluates outcomes of evidence-based decisions and practice changes for individuals groups and populations. Responsible for the documenting broad and complex outcomes at the program or service level that can be demonstrated at any organizational level within a facility.

PREFERRED EXPERIENCE: Strong computer skills. Clinical Nursing Experience in Med-Surg and ICU settings preferred. Patient Care Coordination-facilitating patient flow to optimize bed management and resource utilization. Administration and Leadership skills.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary regular salary increases potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave 13 days of sick leave 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday - Friday 0700 - 1530
Pay Schedule: NF96
Telework: Ad-hoc
Virtual: This is not a virtual position
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

• U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• You may be required to serve a probationary period.
• Complete all application requirements detailed in the Required Documents section of this announcement.

Basic Requirements:

• English Language Proficiency. In accordance with 38 U.S.C. 7403(f) no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
• Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a masters level bridge program in nursing who have completed coursework equivalent to a bachelors level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005 Appendix G6); OR In cases of graduates of foreign schools of professional nursing possession of a current full active and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD).
• Current full active and unrestricted registration as a graduate professional nurse in a State Territory or Commonwealth (i.e. Puerto Rico) of the United States or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements but do not possess the required licensure may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.)