Registered Nurse Coordinator CCICM

The CCICM RN Coordinator is administratively responsible for the clinical programming and daily operations of the CCICM initiative in alignment with VHA Directive 1110.04 Integrated Case Management Standards of Practice. The incumbent is responsible for the planning development implementation monitoring and evaluation of program operations. The CCICM framework is a specialized collaborative practice among multiple healthcare professions - it addresses physical mental health and psychosocial needs to enhance Veterans wellness level of functioning and quality of life. The CCICM RN Coordinator implements standardized tools designed to bridge medical care and mental health care transitioning inpatient care and outpatient care and integrating community care and VA care for the Veteran.

The incumbent is based in the medical center in order to support real time in person response to referrals hands-on consultations/trainings and addition the incumbent must be a skilled communicator capable of developing effective partnerships with CM staff Service Line Chiefs and Executive Leadership.

Duties include but are not limited to:

-Serves as Richmond Virginia VA Medical Centers Care Coordination and Integrated Case Management (CCICM) Registered Nurse Coordinator as a direct report to the Nursing Service.

-Has expertise in coordinated care and serves as the integration liaison alongside the CCICM Co-Champion for Social Work Service between Executive Leadership and Case Management (CM) staff.

-Manages the daily operations of the initiative and assists with ensuring facility-wide compliance with VHA Directive 1110.04 Integrated Case Management Standards of Practice.

-Develops policies and procedures monitors statistics and performance metrics and prepares reports for facility VISN and national use.

-Manages and controls the use of data related to CCICM day to day functioning and program conjunction with the Case Management Supervisor the RN Coordinator plans organizes and directs administrative operational patient and personnel activities for CCICM.

-May be responsible for the programs budget developing and monitoring staff compliance with practice standards and guidelines on documentation workload data entry ethical practice and service delivery.

-Provides analysis and evaluation of clinical program data and computerized programs to identify system-wide trends and needs to enhance the quality of service. May be responsible for or contribute to the programs resource and fiscal management monitoring control points developing the annual budget operating within that budget and accounting for appropriated funds.

-Administratively responsible for the clinical programming and prepares reports and statistics for facility VISN and national use. Will provide leadership direction orientation coaching in-service training staff development and continuing education programs for assigned staff. Will initiate and conduct a variety of program or service audits and complete designated clinical practice audits and reports including productivity assessments. Will oversee program operations and evaluations identifying areas for improvement gathering relevant data assessing the data developing and implementing ideas for improvement and evaluating efficacy of improvement efforts.

-Serves as a Lead Coordinator a single readily accessible and clearly identifiable point of contact for a Servicemember or Veteran his/her family and caregiver(s) and care team members. Ensures Veteran care is coordinated across settings services and episodes of care and the care plan is delivered as clinically indicated. Oversees care coordination and facilitates interprofessional team communications reducing task and intervention duplication and improving the quality of care plan delivery. Engages Veterans in self-management self-determination and shared decision making.

-Performs other directly related duties as assigned.



VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary regular salary increases potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave 13 days of sick leave 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday through Friday 7:30am-4:00pm
Telework: Not Authorized
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives/Expenses: Not Authorized
Permanent Change of Station (PCS): Not Authorized

• U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical evaluation.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• You may be required to serve a probationary period.
• Complete all application requirements detailed in the Required Documents section of this announcement.

Basic Requirements:

• English Language Proficiency. In accordance with 38 U.S.C. 7403(f) no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
• Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a masters level bridge program in nursing who have completed coursework equivalent to a bachelors level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005 Appendix G6); OR In cases of graduates of foreign schools of professional nursing possession of a current full active and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD).
• Current full active and unrestricted registration as a graduate professional nurse in a State Territory or Commonwealth (i.e. Puerto Rico) of the United States or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements but do not possess the required licensure may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.)