RegiStar Student Guide Team Lead-SW
Job Location:
Delaware, OH - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
RegiStar Student Guide Team Lead-Student Worker
Number of positions available:2
Purpose/Objective of the Role:
As a RegiStar Student Guide Team Lead you are a key veteran on our team who helps keep our operations running smoothly while creating a welcoming addition to providing front-desk phone and email support you will spend a portion of your weekly hours mentoring new guides sharing insights to optimize workflows and taking initiative to make day-to-day office processes more efficient for everyone.
Tasks & Responsibilities:
- Mentor & Support Peers:
- Serve as an approachable guide for incoming student staff by helping train shadow and answer shift questions so new hires can learn from your experience.
- Optimize Workflows & Convenience:
- Identify ways to strengthen daily office processes refine student FAQs and increase overall efficiency across administrative tasks.
- Model Great Service & Work Ethic:
- Handle standard inquiries with enthusiasm across all channels stepping in to help peers navigate trickier requests while maintaining a positive attitude through every task.
- Contribute to Office Operations:
- Assist staff with light scheduling support priority desk coverage and high-impact mini-projects that improve the student experience.
Qualifications/Skills:
- Demonstrated Track Record:
- Prior successful experience in the Registrars Office (or a similar campus role) showing reliability initiative and a strong work ethic.
- Coaching & Approachability:
- Natural ability to encourage peers foster a healthy team environment and share knowledge.
- Reliability & Sound Judgment:
- Exceptional dependability strong FERPA compliance and poise during busy desk hours.
- Proactive Mindset:
- A genuine interest in contributing to office efficiency and solving challenges collaboratively.
Potential Future Career Benefit:
This role offers accessible peer-leadership experience designed for a 915 hour weekly schedule. You will build valuable resume skills in peer mentorship workflow optimization and operational supportdemonstrating strong leadership and initiative to future employers.
NOTE: Employment sponsorship is not available for this position. Applicants must be currently authorized to work in the United States.
Application Instructions:
- Complete the ADP application by selecting Apply button and answer all questions.
- Supervisor: Lee Richards
- Commitment: 9-15 hours per week minimum wage
- Term: Full Academic Year (Fall & Spring) temporary part-time position
Required Experience:
Manager
About Company
Recognized in "Colleges That Change Lives," Ohio Wesleyan was founded in 1842 with a commitment to liberal arts education, diversity, and service. Students come from across the US and more than 25 countries. Every student has guaranteed opportunities for mentored research, travel, and ... View more
