Regional Property Manager

Under the direction of the Vice President of Property Operations and President the Regional Property Manager is responsible for all operations of his or her apartment portfolio with an emphasis on optimizing revenue and NOI preserving assets for individual properties creating and enforcing policy for efficiency in operations developing team members and creating a positive work environment.

Essential Duties and Responsibilities:

Financial

Manage portfolio financial performance by creating and achieving annual operating budgets monitoring expense control and analyzing monthly Profit and Loss Statements to incorporate strategies for improvement

Provide budget guidelines to establish income and expense benchmarks turnover expenses staffing levels rent increase percentages and other strategies

Monitor and make recommendations for revenue plans delinquencies deposit procedures resident reimbursements and processing of payables for the best interest of the company

Examine turnover procedure for damage assessment turnover costs and fees associated with the

preparation of statement of security deposits

Make recommendations for capital improvements and deferred maintenance and ensure all tasks are completed on time and within budget

Approve property invoices and ensure property checks are cut correctly

Review delinquency weekly including detailed delinquency report as required. Coach the Property Manager on any action required to collect rents and provide training as needed. Monitor filings to the attorneys and to FCO/Better NOI for collections.

Prepare all reports analysis and budgets in an accurate and timely manner. Convey this information to owners

Review AME checklists and Monthly Accrual Checklists and ensure compliance with the process

Working knowledge of Real Page as required

Provide a resource to the BMs for help with any Real Page questions

Assure timely processing and approval of invoices through Real Page by all team members.

Marketing

Review the weekly or bi-weekly marketing survey and questionnaire. Verify that the survey information is accurate

Develop and implement sales and marketing plans to effectively maximize rents

Monitor direct and regulate leasing activity and market rates to maximize occupancy

Review proposed rent increases and market rents at a minimum monthly advising Property Managers of pricing strategy and opportunities for adjusting rental rates

Develop and implement appropriate rent renewal strategies

Lead the lease up efforts with help from the Marketing Strategist

Maintain an ongoing in-depth knowledge of the market market rents market trends and demographics to gain a competitive edge

Support leasing and property staff to sustain at least 85% average on all shops

Monitor Craigs List Vis-Call and other marketing tools to ensure that the properties are maximizing leasing programs

Assure all Fair Housing regulations are being met

Review and implement leasing bonus specials and concessions when necessary

Service Operations

Personally inspect each property monthly including grounds common areas models and market-ready units

Identify deferred maintenance major repair and capital improvement work that will improve property performance

Assist the Property Manager in obtaining competitive bids and proposals for work and services

Examine turnover procedures for quality and timely completion of finished units. Implement changes as needed.

Assist the Property Manager Service Manager and Regional Service Manager on capital improvements and deferred maintenance projects and ensure all are completed on time and within budget

Monitor work of contractors and report findings to the RSM

Ensure that each property has a safety program that is effective and proactive

Administrative

Implement all policies and procedures in the AION P&P Manual. Ensure compliance as necessary.

Review bid summaries service contracts vendor information and insurance documentation.

Attend staff meetings and safety meetings if applicable for each property in portfolio on a regular basis

Produce quarterly written property inspections and determine appropriate action needed

Standardize all property operations and initiate changes as needed

Assist in development and acquisition of new communities

Review and assess property workers compensation and safety standings recommending action plans to reduce injuries damages and claims

Ensure compliance with the terms of the management agreements

Ensure compliance with LITHC ADU Section 8 or any other government requirements

Personnel Development

Interview and assist in selection of Property Managers Assistant Property Managers and

Service Managers and assist in hiring of other property team members

Approve all new hires status changes and terminations of property staff

Assist and advise on coaching or actions plans for team members. Take an active role with Service Managers.

Review any compensation changes and obtain VP approval

Review and evaluate all property positions

Provide staff leadership and supervision which motivates employees and creates high morale by communicating expectations

Provide training and supervision of Senior Property Managers Property Managers Service Managers and other property team members. Constantly coach and mentor Senior Property Managers and Property Managers. Make recommendations for future training needed.

Meet with BM weekly to discuss marketing vacancies budgets personnel maintenance and any other issues

Provide ongoing feedback to team members with career development

Monitor employee scheduling and missed punch forms. Review overtime and implement changes to keep at a minimum

Review all employee shops and evaluations

Prepare and conduct property meetings as necessary to review new policies and procedures property objectives and problem solving

Conduct regular employee one-on-one meetings

Attend all required training classes

Miscellaneous

Seek identify and implement creative programs to increase property value

Develop professional relationships with owners. Participate in property owners meetings. Work with owners to identify property goals and objectives. Be responsive to owners needs

Lead due diligence projects for property acquisitions or dispositions

Assist with feasibility studies of new acquisitions or development including site evaluation financial analysis and developing marketing plans

Establish relationships in the Property industry to benefit AION.

Requirements:

BA or BS or CPM and 5 years multi-site experience required

Three years of experience in direct supervision of management staff of three or more

Excellent knowledge of eviction law Fair Housing and other legal issues affecting property management.

Strong computer skills including Microsoft Word Excel Outlook

Proficiency in one of the following: MRI Real Page or YARDI

Superb written and verbal communication skills

Must be able to walk apartments and grounds including steps and climbing stairs

Occasionally requires lifting 20 pounds or less

Valid drivers license

Required Experience:

Manager