Regional Manager West
San Francisco, CA - USA
Job Summary
Why join us
At Design Within Reach home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime from home to home generation to generation. For us that means exceptionally crafted built-to-last and beautifully designed furnishings.
Our purpose is design for the good of humankind. Its the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values so we can build a more sustainable equitable and beautiful future for everyone.
The Regional Manager of Design Within Reach is responsible for supporting a sales team maximizing revenue while providing a high standard of customer service. You will be responsible for overseeing DWR stores within a designated geographical area. This includes managing a team of General Managers and their sales team training conducting in-person store visits developing sales strategies achieving revenue goals monitoring sales performance building customer relationships and ensuring the smooth operation of sales operations within your region. You will report to the Regional Store Director.
Key Responsibilities:
Leading sales teams: coaching motivating and developing a team of General Managers to achieve individual store and brand sales targets.
Exhibit world-class service: model and uphold the MillerKnoll Values Actions with internal external customers.
Market analysis and strategy development: analyzing market trends competition and customer needs to create effective sales strategies for their region.
Sales goal setting: setting realistic sales targets for the teams and monitoring progress towards achieving them.
Sales training and development: providing ongoing sales training and coaching to General Managers Assistant Manager Design Specialists and Sales Assistants on product knowledge selling skills and customer service.
Performance monitoring and reporting: tracking sales metrics analyzing performance data and reporting key insights to executives.
Budget management: managing sales budgets within the region and ensuring efficient allocation of resources.
Recruiting and hiring: identify and hire new General Managers to fill open positions within the region. Assist with hiring Sales and Design Specialists as needed.
Store visit oversight: regularly visiting stores in their region to monitor sales activities connect with sales team gain insight into the stores performance and provide support to General Managers and their teams.
Collaboration with other departments: working with marketing human resources customer service and other business partners to ensure alignment and support sales initiatives.
Qualifications:
3 years of transferable retail management and multi-location responsibility
Travel and manage locations in the geographic area spending 80% in stores within the area.
Must be a hands-on leader with an entrepreneurial spirit solution-based mindset and attention to detail.
Demonstrate results in previous leadership roles.
A proven ability to train and lead all levels of store team; to include General Managers and Selling Associates
Outstanding communications skillsverbal written and listening.
Ability to act with urgency in a dynamic environment to make decisions that comply with MillerKnoll procedures.
Commitment to providing World Class customer experiences quality operations and a high level of professionalism.
Strong organizational skills and conflict resolution skills.
Who We Hire
Simply put we hire qualified applicants representing a wide range of backgrounds and abilities. Design Within Reach is comprised of people of all abilities gender identities and expressions ages ethnicities sexual orientations veterans from every branch of military service and more. Here you can bring your whole self to work. Were committed to equal opportunity employment including veterans and people with disabilities.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact MillerKnoll Talent Acquisition at .
Required Experience:
Manager
About Company
New Perspectives on Scandinavian Design. Muuto is rooted in the Scandinavian design tradition characterized by enduring aesthetics, functionality, craftsmanship and an honest expression.