Regional Director

SUMMARYPosition Type: Full-time exempt salaried supervisor of Role:Oversees the operations of a large region within a state with revenues of around$15 Responsibilities:Implements the strategic direction for operations and ensures alignment with the state business goals and objectives. Oversees the quality of services provided including implementing initiatives to improve quality. May manage a support functions team (e.g. HR QA Finance health maintenance etc.).ESSENTIAL JOB FUNCTIONSTo perform this job successfully an individual must be able to satisfactorily perform each essential function listed below. Leadership and Supervision:Oversight: Oversees implementation of operations and individuals supported service and supports for all service lines within a region of a : Provides leadership including direct supervision of Area Directors and/or Program Directors and the regional support team; implements Sevita employee practices; oversees regional safety and workers compensation implementation; approves involuntary terminations and reviews written warnings. Collaborates with Talent Acquisition (TA) team on regional hiring needs; instructs Area Directors to submit position request form. Recruits hires and interviews Area Directors; communicates all decisions on candidates to TA team. Consults with Area Directors and TA teams on hiring of Program : Monitors new hire retention and coaches Area and Program Directors on new hire training and onboarding to ensure new hires are set up for success; provides orientation training and guidance to Area Directors; delivers training as a facilitator as needed for team (i.e. state-wide initiatives); coaches ADs on ongoing training Management:Management: Responsible for the financial performance of a regional business unit reviews financial statements oversees regional purchasing understands and acts on all financial drivers with ability to interpret a P&L for their region with support from Finance and ensures billing compliance and : Oversees regional overtime dashboard including ensuring requisitions are open for aliases with overtime high overtime utilizers are being monitored etc.; implements strategies to manage Served Funds Management: Safeguards individuals funds and ensures compliance within Management:Marketing: Coordinates with marketing to fulfill collateral social media virtual tours and other marketing needs within their : Oversees relationship with state referral partners (MCOs state referrals) and escalates potential issues (e.g. unresponsive case manager etc.); approves referral decisions to admit individuals into our services removing escalated barriers to serving Performance: Monitors census and referral dashboards reviewing progress against census targets analyzing admissions discharges and leave days trends and ensuring timely and proactive response and thorough placement decision making; identifies and implements corrective actions to address census challenges in their regions (i.e. staffing/training need referral/marketing need process or system improvements etc.).Growth and Development:Strategy: Implements the strategic direction for the region and ensures alignment with the state business goals and objectives; implements regional core growth strategy to increase volume; executes strategic plans to achieve growth : Responds to local requests for proposals to address payer needs; identifies and participates in new start development initiatives as appropriate; and identifies potential acquisition Relations:Program Stakeholders: Maintains and fosters relations with the community referral partners and Relations: Maintains and fosters relations with local government authorities such as counties regional centers and managed care contractors; coordinates encourages and bolsters engagement for their teams to participate in advocacy efforts (e.g. advocacy days town halls etc.); participates in provider association meetings; and lobbies on behalf of individuals receiving services and Sevita as appropriateCustomer Service: Implements regional strategies to maintain and foster relations with individuals receiving services families and guardians; oversees implementation of individuals supported satisfaction surveys and implements enhancement plans as and Regulatory Management:Quality: Oversees regional quality enhancement and implementation plan coordinating Sevita standards licensing requirements and individuals supported needs; and oversees regional incident Management: Oversees regional implementation of incident management protocol; ensures timely incident reporting and corrective action; reviews trends; develops and implements responses; and may assist with regional : Maintains licensing and compliance for regional services and supports; assures timely and accurate documentation; oversees regional implementation of Sevita compliance plan; and reviews correction orders and approves regional compliance and Safety Management:Health and Safety Programs: Oversees development and implementation of regional health and safety programs for individuals receiving services and employees; directs supervision of nursing contracts and/or nurse supervisor as : Directs regional maintenance :Performs other duties and activities as required including backfilling roles under your RESPONSIBILITIESManages and supervises Area Directors and/or Program Directors and the regional support team and assigned personnel. Completes performance evaluations orientation and training. Makes decisions on employee hires transfers promotions salary changes discipline terminations and similar actions. Resolves employee problems within position Knowledge and Skills required for the JobThe requirements listed below are representative of the knowledge skill and/or abilities required to perform the job. Education and Experience: Bachelors degree and Masters degree in Business or Human Services other education and experience as required by to ten years of related experience with significant management experience in the human services Licenses and Registrations:Licensure(s) as required by certification(s) and/or training(s) as required by the state and/or service Metrics:Region Revenue EBITDACensus / Billable UnitsOccupancy (%)Referral Conversion (%)Fleet/Transportation Optimization (Improvement %)Budget Compliance (budget hours census expenses purchasing utilization etc.)Customer SatisfactionQuality (TQS)Program VisitsEmployee Satisfaction/Engagement Action Plan Progress and ImprovementTurnoverIndividual Performance (L-H)Technology Adoption (%)Other Requirements:Travel as neededPhysical Requirements:Medium Work. Exerting up to 50 pounds of force occasionally and/or up to 30 pounds of force frequently and/or up to 10 pounds of force constantly to move :CS New Jersey Refer to: CS NJ Addendum All Positions