Refugee State Director

Lutheran Services Carolinas (LSC) is a mission-driven nonprofit organization dedicated to serving individuals and communities across North and South Carolina. Founded in 1960 LSC provides a wide range of services for children families and seniors through compassionate care innovative programs and community partnerships. Guided by a commitment to dignity respect and service LSC strives to empower those we serve and make a meaningful difference in the lives of others.

LSCs New Americans Program is seeking a full-time Refugee Services State Director to provide leadership oversight and strategic direction for refugee and immigrant services across South Carolina.

• Full-time
• $70000 - $75000 annually
• Hybrid work environment
• Additional $2.00 per hour if teammate opts out of benefits
• Benefit eligibility begins after 30 days
• Medical Dental Vision Retirement PTO and more
• Free medical insurance option ($0 premium)
• Career Advancement Opportunities
• Tuition Assistance and Scholarship Opportunities

This is a hybrid position. Candidates must reside within one of the following South Carolina regions and be able to travel regularly throughout the state:

• Columbia SC
• Greenville SC
• Charleston SC
• Myrtle Beach SC

The Refugee Services State Director oversees the design implementation and growth of refugee and immigrant services throughout South Carolina. This position ensures compliance with grants and contracts manages service delivery cultivates community partnerships and represents Lutheran Services Carolinas with funders contractors the State Refugee Coordinator service providers and community stakeholders.

The State Director provides leadership and supervision to program teammates while ensuring services remain responsive to the needs of vulnerable refugee and immigrant populations. This role also supports program expansion resource development strategic planning and community engagement initiatives.

• Develop implement maintain and evaluate strategic programs that meet the needs of refugee and immigrant clients.
• Oversee hiring training coaching and supervision of program teammates.
• Promote teamwork coordinate workloads delegate responsibilities and maintain accountability.
• Build and maintain strong professional relationships with funders contractors the State Refugee Coordinator volunteers service providers and community stakeholders.
• Monitor program spending and financial performance to ensure fiscal integrity and responsible stewardship of resources.
• Ensure accurate and timely completion of billing financial documentation and required reports.
• Maintain compliance with all grant contract and reporting requirements.
• Conduct programmatic reviews and audits of physical and electronic files to ensure service quality and documentation compliance.
• Assist with proposal development grant opportunities and resource cultivation efforts.
• Organize and participate in community outreach and educational events that increase awareness and support for refugee services.
• Represent Lutheran Services Carolinas in communications advocacy activities media opportunities presentations and partnership meetings.
• Follow all LSC policies and procedures.
• Perform other duties as assigned.

The Refugee Services State Director provides direct and indirect supervision to members of the New Americans Program team which may include:

• Refugee Services Coordinators
• Outreach Coordinators
• Employment Specialists
• Case Managers
• Mentorship Developers
• Education Coordinators
• Additional program teammates as assigned

• Bachelors degree and a minimum of three years of management administration and supervisory experience; or
• Masters degree and a minimum of one year of management administration and supervisory experience.

• Previous experience in refugee resettlement case management and social services required.
• Leadership and team management experience strongly preferred.
• Experience overseeing grants contracts and compliance requirements preferred.

• Strong leadership and strategic planning abilities.
• Excellent written verbal and interpersonal communication skills.
• Proficiency with Microsoft Office applications.
• Ability to collaborate with community organizations local state and federal government agencies.
• Strong organizational skills and attention to detail.
• Ability to prioritize competing responsibilities and meet deadlines.
• Ability to manage extensive documentation and reporting requirements.
• Demonstrated compassion flexibility and cultural sensitivity.
• Ability to make sound decisions in a fast-paced environment.

• Grant writing experience.
• Bilingual or multilingual abilities.
• Operational management experience.

• Valid North Carolina or South Carolina drivers license required.
• Ability to travel regularly throughout South Carolina.

• Hybrid work environment with travel throughout South Carolina.
• Regular computer and office work.
• Extended periods of sitting while working at a computer.
• Ability to bend stoop lift carry and reach overhead as needed.
• Ability to travel between offices community locations and partner organizations.

At LSC youll lead programs that help refugees and immigrants build safe stable and successful lives in their new communities. This role offers the opportunity to shape statewide services support high-performing teams and make a lasting impact on individuals families and communities throughout South Carolina.

Work Arrangement: Hybrid
Salary: $70000 - $75000 annually
Location Requirement: Must reside in Columbia Greenville Charleston or Myrtle Beach South Carolina.

Lutheran Services Carolinas is an Equal Opportunity Employer.