Receptionist

Position Summary
The Receptionist serves as the front-of-house specialist responsible for creating a professional and welcoming experience for employees clients and visitors. Through expert management of reception operations including phone digital and in-person interactions this role delivers white glove service while ensuring efficient high-quality support within a corporate financial services environment.

Key Responsibilities

Reception Management & Guest Experience

• Maintain front desk coverage as the primary reception specialist and first point of contact for employees clients and visitors.
• Manage visitor check-in badge issuance access procedures inquiries and special requests via phone email and in-person interactions delivering proactive and personalized service.
• Coordinate conference suite reservations and meeting logistics ensuring reception and meeting spaces remain client-ready at all times.
• Create positive first and lasting impressions through exceptional customer service professionalism and attention to detail.

Administrative & Workplace Support

• Prioritize daily reception activities manage competing requests and provide administrative support for operational needs and special projects.
• Troubleshoot routine workplace or equipment issues escalating as appropriate while adhering to company and client policies and using resources responsibly.

Collaboration Communication & Service Excellence

• Partner with onsite teams clients and vendors to deliver seamless service effectively communicate and escalate issues as needed and foster a collaborative team-oriented environment.
• Demonstrate professionalism cultural awareness and a solutions-focused approach while handling confidential information visitor records and access-related data with the highest levels of discretion security and compliance.
• Continuously enhance the reception experience by creating a welcoming and positive first impression for employees clients and visitors.

Qualifications :

• High school diploma or equivalent required.
• 1 years of reception office administration or hospitality experience within a corporate environment; financial services experience preferred.
• Strong customer service communication and interpersonal skills with a professional demeanor and hospitality-first mindset.
• Highly organized and detail-oriented with the ability to manage multiple priorities while maintaining professionalism and composure.
• Proficient in Microsoft Office and workplace technology tools.
• Ability to work independently and collaboratively with diverse stakeholders.

Additional Information :

The salary range for this role at the noted RRD location is $20.53 - $28.70 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education qualifications skills experience certifications proficiency performance shift location and other business needs. Typically roles follow step progressions to a target rate or set increments over time. Depending on the role in addition to the hourly rate of pay the total compensation package may also include overtime shift differential call-in and/or stand-by pay. RRDs benefit offerings include medical dental and vision coverage paid time off disability insurance 401(k) with company match life insurance and other voluntary supplemental insurance coverages plus parental leave adoption assistance tuition assistance and employer/partner discounts.

Shift: Monday Friday 8:00 am - 5:00 pm

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RRD is an Equal Opportunity Employer including disability/veterans

At RRD we value innovation authenticity and integrity. To uphold the security and fairness of our hiring process we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

Remote Work :

No

Employment Type :

Full-time