Receptionist

The Receptionist serves as the first point of contact for visitors and employees alike creating a welcoming and professional experience that reflects the organizations culture. They are responsible for managing front desk operations while providing a broad range of administrative and office support services to ensure efficient daily operations. Success in this role requires excellent communication skills sound judgment professionalism and a strong commitment to customer service. This individual will maintain a positive office atmosphere support internal teams and contribute to the overall effectiveness of administrative processes.

Responsibilities

• Greet welcome and assist visitors customers candidates vendors and employees in a courteous professional and service-oriented manner.

• Manage incoming correspondence direct inquiries appropriately and relay accurate messages in a timely fashion

• Receive sort distribute and track incoming mail packages and deliveries; prepare outgoing correspondence and shipments as required.
• Maintain the reception area conference rooms and common office spaces to ensure a clean organized and welcoming environment.
• Coordinate visitor check-in procedures and ensure adherence to office security and visitor management protocols.
• Provide administrative support including data entry document preparation filing record maintenance copying scanning and electronic document management.
• Monitor order and maintain office supplies equipment and inventory to ensure uninterrupted office operations.
• Schedule and coordinate internal meetings conference rooms and office functions and general office operations including preparing meeting materials and arranging logistics.
• Assist with onboarding activities for new employees including preparing workspaces coordinating materials and supporting administrative tasks.
• Serve as a liaison with vendors building management and service providers to facilitate timely issue resolution and effective service delivery.
• Maintain accurate records and administrative documentation while ensuring information is organized and readily accessible.
• Support special projects and cross-functional initiatives as assigned by leadership or department stakeholders.
• Effectively manage competing responsibilities and adapt to changing business needs in a dynamic fast paced office environment.
• Demonstrate professionalism discretion and strong customer service skills in all interactions.
• Maintain a clean organized and welcoming reception area.
• All other duties as assigned to meet evolving business needs.

Qualifications

• Education: High school diploma GED or equivalent required; Undergraduate degree from an accredited college or university preferred.
• Experience: Prior experience as a receptionist administrative assistant or office support role preferably in a professional office environment preferred.
• Strong verbal and written communication skills with the ability to interact effectively with individuals at all levels of the organization.
• Demonstrated ability to manage multiple tasks prioritize responsibilities and meet deadlines with minimal supervision.
• Excellent organizational skills attention to detail and commitment to accuracy.
• Strong customer service orientation with a friendly professional and approachable demeanor.
• Ability to exercise sound judgment problem-solving skills and professionalism when handling inquiries and resolving issues.
• Demonstrated discretion and confidentiality in handling and protecting sensitive information.
• Technical: Proficient with common office technologies including Windows PCs Microsoft O365 (Outlook Word Excel PowerPoint etc.) and web conferencing (Teams Zoom Webex etc.)
• Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting) with travel for related meetings/events.

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