Receptionist

Key Responsibilities

Greet patients and visitors in a professional and courteous manner.

Register patients and verify demographic insurance and billing information.

Schedule reschedule and confirm patient appointments.

Answer incoming phone calls and direct inquiries appropriately.

Maintain patient records and ensure accurate data entry into electronic medical records (EMR).

Collect copayments and process patient payments according to established procedures.

Coordinate with clinical staff regarding patient flow and scheduling needs.

Verify insurance eligibility and obtain required authorizations when applicable.

Maintain patient confidentiality and comply with HIPAA regulations.

Assist with general office duties including scanning filing faxing and correspondence.

Support a positive patient experience by addressing questions and concerns promptly.

Qualifications

Required

High school diploma or GED.

Minimum of 1 year of receptionist customer service or administrative

Strong verbal and written communication skills.

Proficiency with Microsoft Office and standard office equipment.

Excellent organizational and multitasking abilities.

Ability to maintain confidentiality and professionalism at all times.

Preferred

Previous experience in a medical office ambulatory surgery center gastroenterology practice or endoscopy center.

Experience with EMR systems and medical scheduling software.

Knowledge of insurance verification and healthcare registration processes.

Skills and Competencies

Customer service excellence

Attention to detail

Professional telephone etiquette

Time management

Team collaboration

Problem-solving

Ability to work in a fast-paced environment

Benefits

Competitive salary

Medical dental and vision insurance

Paid time off and holidays

Retirement savings plan

Professional development opportunities

Supportive team environment

Physical Requirements

Ability to sit stand and walk for extended periods.

Ability to occasionally lift up to 20 pounds.

Frequent use of computers phones and office equipment.

Equal Opportunity Employer

We are committed to creating an inclusive workplace and are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability veteran status or any other protected characteristic.

Required Experience:

Junior IC