Receptionist (8 Hours260 Days)

Position Title: Receptionist

Department: Instruction/Operations

Reports To: Principal/Chief Officer of Operations and Student Services

FLSA Status: Non-Exempt

SUMMARY:

Serves as the initial contact for all general telephone inquiries and foot traffic. Contributes to effective school/public relations by prompt and courteous handling of all telephone calls inquiries and visitors and disseminates general information. Provides secretarial and administrative support as requested.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greets all visitors courteously determines their needs checks appointments and directs or assists them to the proper person(s). Responds to phone calls in a prompt professional and courteous manner.
• Maintains an attractive and comfortable reception area. Immediately reports any suspicious or unusual behavior on the part of visitors including those visitors who by-pass the reception desk.
• Displays efficiency in processing all out-going mail which includes carrying the mail to the post office at the end of each business day.
• Prepares courier packets and distributes appropriately. Promptly distributes daily mail received from the post office and courier.
• Receives and distributes all in-coming mail for the Human Resource Services Department. Compiles and distributes in a timely manner certified and classified employment applications. Responds to all telephone requests for verifications of employment. Keeps an adequate supply of recruitment packages on hand at all times.
• Responds to complaints and inquiries of a routine and non-routine nature or refers them to appropriate persons and/or departments as needed.
• May provide clerical or administrative assistance as a back-up to other departmental or division staff.
• Interacts with various business persons district administrators and staff students parents government officials and agencies etc.
• Operates general office equipment such as a computer printer copier calculator facsimile machine typewriter telephone system etc.
• Performs other duties as may be assigned.

EDUCATION and/or EXPERIENCE:

High school graduate with one to two years of clerical experience; or any equivalent combination of training and experience which provides the required knowledge skills and abilities.

CERTIFICATES LICENSES REGISTRATIONS:

Not Applicable

SUPERVISORY RESPONSIBILITIES:

Not Applicable

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to write and/or type routine reports and correspondences. Ability to speak effectively before groups of district personnel or organizations.

MATHEMATICAL SKILLS:

Ability to add subtract multiply and divide in all units of measurement using whole numbers common fractions and decimals. Application of percentages ratios and proportions to practical situations is required.

REASONING ABILITY:

Ability to analyze information and use logic to address work related issues and problems. Ability to quickly assess employee departmental and administrative needs and provide timely feedback.

OTHER SKILLS and ABILITIES:

Ability to perform duties with awareness of all district requirements and Board of Education policies. Ability to develop effective working relationships with staff and district employees. Proficiency with Microsoft applications such as Excel Word and PowerPoint required. Ability to perform duties with a high level of detail and accuracy. Ability to self-monitor and manage multiple tasks while working individually and with members of a group.

Knowledge of Business English grammar spelling punctuation and mathematical computation. Working knowledge of departmental policies procedures and operations. Comprehensive knowledge of District switchboard phone and computer systems. Knowledge of departmental responsibilities and key contact personnel. Knowledge of modern office procedures systems and equipment such as typewriters calculators and word processors.

Ability to interact professionally and courteously with others including difficult people. Ability to maintain standards of accuracy in exercising duties. Ability to operate a switchboard and forward calls. Ability to work on various assignments and secretarial tasks. Ability to type clear copy at the minimum required rate. Skill in the use of general office equipment such as calculators word processors computers etc. Good written and verbal communication organization mathematical organizational and telephone skills.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee will occasionally lift and/or move up to 25 pounds such as boxes of materials. The employee will sometimes push/pull items such as furniture or boxes of materials.

While performing the duties of this job the employee is regularly required to sit stand walk talk listen and/or reach with hands and arms. Specific vision abilities required by this job include close vision depth perception and the ability to adjust focus. Some driving is required. Frequent writing and use of technology are required.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is situational and ranges from quiet to loud. Frequent interruptions and immediate attention to unexpected situations are expected.

TERM OF EMPLOYMENT:

12 Months

Level 110 Pay Scale

The terms of employment detailed in this job description are based on full time employment during an entire school year. Conditions of employment are adjusted for part time employees or individuals who are hired for less than an entire school year.

EVALUATION:

Performance of this job will be evaluated annually according to Board Policy.

DISCLAIMER STATEMENT:

The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.

updated 2025

Required Experience:

Junior IC