Quick Lane Service Advisor
Castle Rock, CO - USA
Job Summary
Quick Lane Service Advisor
We are looking for a Quick Lane Advisor to join our growing team! The right candidate will have a strong customer service background. The day-to-day duties include assisting customers with their service needs recommending maintenance and coordinating with technicians to ensure timely and accurate service.
About Foundation Automotive
We are a fast-paced high-performing automotive dealership focused on delivering an exceptional customer experience while driving strong results. Our team environment is built on accountability energy and a commitment to success.
We believe in promoting from within and providing clear internal growth opportunities for employees who are motivated and ready to advance their careers. Our dealership is located in a prime high-traffic area offering consistent opportunities and strong earning potential.
We also invest in our team through ongoing training and development ensuring you have the tools knowledge and support needed to succeed and grow in the automotive industry.
Quick Lube Service Technician Compensation and Benefits
- $25 an hour flat rate
- Health Medical and Dental
- 401K Plan options
- PTO and SICK Leave
- Growth opportunities
- Flexible Work Schedule
- Competitive Pay
Responsibilities
- Greet customers promptly and assist with their service needs in the Quick Lane
- Write service tickets and document customer concerns accurately
- Recommend maintenance services based on vehicle condition mileage and manufacturer guidelines
- Communicate directly with technicians to ensure services are completed efficiently and correctly
- Keep customers informed on service progress timelines and any additional recommended work
- Provide estimates for services and obtain customer approvals
- Ensure a smooth and efficient service experience from check-in to check-out
- Maintain a clean organized and professional service drive area
Qualifications
- 12 years of customer service or automotive service advisor experience preferred
- High school diploma or equivalent
- Previous dealership or automotive experience is preferred
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Basic computer skills and ability to learn dealership management systems
- Positive friendly attitude along with an eagerness to improve
- Enjoy working in a dynamic environment
- Teammate with ability to collaborate with others effectively
- Ability to learn new technology service procedures and specifications
- Valid drivers license and clean driving record
Foundation Automotive Corp is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Required Experience:
Unclear Seniority
About Company
FOUNDATION AUTOMOTIVE ;is seeking a highly motivated Service Porter at Castle Rock Ford. The ideal candidate will support the service department function b...