Quick Lane Manager
Austin, TX - USA
Job Summary
BENEFITS
- Medical Dental and Vision Insurance
- 401(K)
- Paid time off
- Flexible Schedules
- Assist customers in servicing repairing and explaining each service needed
- Understand customer; match requirements and concerns to various service options
- Explain service being performed and keep customer informed and updated throughout the service of their vehicle
- Stay up to date on new products features accessories and attending product training as required
- Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness
- Hire and supervise all service department personnel as well as monitor their performance in servicing customers
- Craft goals and objectives for the department which include an annual operating budget and a marketing plan to promote new business
- Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately
- A minimum of 3 years of experience as a service manager
- Strong focus on providing excellent customer service
- High school diploma or higher education
- Clean driving record & valid drivers license
- Driven personality eager to improve and able to work within and support internal teams
Required Experience:
Manager
About Company
Austin, TX dealership offering low prices, great rebates & incentives, used cars, service, and parts to Austin drivers. We serve Austin, Hutto, Manor, Buda, Round Rock, and our dealership is located near Maxwell. Come visit our dealership today! | 501 E Koenig Ln Austin, TX 78751 ... View more