Quality Operations Manager

About Lucid

At Lucid we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucids proprietary technology and software-defined vehicle architecture our award-winning vehicles bring our Compromise Nothing approach to the global automotive market. That means refusing to choose between performance and sustainability design and engineering ambition and Lucid Air and Lucid Gravity we have designed and built vehicles that have redefined their segments combining exceptional range performance design and expansive space in a single experience.

We achieve this through deep vertical integration with design engineering and productionhappening in-houseacross our global offices the world united by a shared commitment to refusing to settle youcanhelpredefinewhatspossible andshape the future of mobility.

Quality Operations Manager

About Lucid

Lucid is building a future where people no longer compromise between doing great things and living sustainably. By creating the most advanced electric vehicles and energy systems we are redefining what is possible through exceptional design performance and technology.

At Lucid you will have the opportunity to work alongside some of the most talented individuals in the automotive and technology industries while helping shape the future of sustainable transportation.

The Role

The Quality Operations Manager owns the day-to-day execution of the Quality operating system across launch and sustaining production. This role converts program quality strategy into an executable operating cadence by managing quality deliverable schedules metrics and reporting that keep leadership and cross-functional partners aligned on product quality performance.

The Quality Operations Manager leads a team of quality engineers technicians and inspectors and serves as the operational point of contact for Manufacturing Engineering Supplier Quality Program Management and Field Quality.

Beyond launch execution this role is accountable for sustaining quality performance once products are in production including containment and corrective action management process capability improvement control plan discipline audit readiness and compliance. Success is measured through on-time quality deliverables timely issue resolution and achievement of warranty and field performance targets.

What Youll Own

• Own and run the Quality operating cadence across launch and sustaining production at Coolidge including deliverable schedules review forums and escalation paths.

• Lead coach and develop a team of quality engineers and specialists including staffing workload balancing and capability development.

• Support and help identify containment root cause and corrective actions (RCCA).

• Own implementation tracking and confirmation/verification of interim and permanent corrective actions through closure.

• Manage quality metrics reporting and escalation processes; publish performance against DPU first-time-through audit warranty and field quality targets.

• Own reporting and documentation of operational quality issues including tracking initial assessments escalation and disposition.

• Ensure quality deliverables are executed on schedule including Quality Control Plans inspection standards gauge readiness and measurement systems.

• Drive Clear-to-Build readiness and change management execution in partnership with Manufacturing NPI Supplier Quality and Incoming Quality teams.

• Lead process capability and continuous improvement activities and deploy new processes and standards that improve product quality performance.

• Maintain audit compliance and QMS readiness including documentation control non-conformance management corrective actions and audit support.

• Facilitate cross-functional reviews and resolution of open plant quality issues.

• Partner with Program Management and Technical Quality Engineering to maintain alignment to the Single Quality Agenda and product quality priorities.

• Manage budget planning resource allocation and tooling/equipment requirements for the Quality Operations organization.

• Monitor daily operations and process performance to identify quality concerns before they impact customers.

• Ensure compliance with applicable industry standards including ISO 9001 IATF 16949 and AS9100 where applicable.

• Utilize data analytics dashboards and key performance indicators to drive operational quality decisions.

What You Bring

Required Qualifications

• Bachelors degree in Engineering or a related technical discipline.

• 8 years of manufacturing quality operations or product development experience.

• 3 years of direct people leadership or demonstrated experience leading cross-functional teams.

• Working knowledge of APQP PFMEA/DFMEA Control Plans PPAP MSA and SPC.

• Experience with CTQ definition and management at the part system and vehicle level.

• Hands-on experience driving RCCA activities during production builds and validating interim and permanent corrective actions.

• Hands-on experience with structured problem-solving methodologies including problem statement definition FMEA verification and validation.

• Deep knowledge of Lean Manufacturing Six Sigma and Statistical Process Control (SPC) with the ability to implement and sustain a quality operating system.

• Familiarity with QMS and audit requirements including ISO 9001 IATF 16949 AS9100 and non-conformance management.

• Excellent analytical and problem-solving skills with the ability to drive decisions through data and metrics.

• Ability to resolve complex problems independently in a fast-paced rapidly changing environment.

• Strong time management and prioritization skills.

• Ability to work effectively within a matrixed organization and collaborate across functions and leadership levels.

• Exceptional verbal and written communication skills.

• Proficiency with Microsoft Office applications including PowerPoint Word Excel and Outlook.

• Ability to foster a culture of collaboration inclusivity and teamwork while maintaining positive cross-functional relationships.

• Ability to build and manage dashboards and reporting tools and convert metrics into prioritized actions.
• Ability to read write speak and understand English sufficiently to perform the essential duties of the position including understanding work instructions safety procedures and job-related communications.

Preferred Qualifications

• Experience in the automotive industry.

Work Requirements

• Ability to work on-site at Lucids manufacturing facility in Coolidge Arizona.

• Ability to spend time in both office and production environments.

• Occasional travel may be required based on business needs.

Salary Range

The compensation range for this position will be determined based on location level skills experience and qualifications.

Benefits

Lucid offers a comprehensive benefits package designed to support the health well-being and financial security of our employees and their families. Benefits may include:

• Medical dental and vision coverage

• Health Savings Account (HSA) and Flexible Spending Accounts (FSA)

• 401(k) retirement savings plan

• Paid time off and company holidays

• Paid parental leave

• Employee Assistance Program

• Equity and incentive opportunities where applicable

At Lucid We Celebrate Diversity

Lucid is committed to maintaining a work environment that promotes equal opportunity dignity and respect for all applicants and employees. We are an equal opportunity employer and do not discriminate on the basis of race color religion sex sexual orientation gender identity national origin disability veteran status age or any other legally protected characteristic.

Accessibility & Accommodations

Lucid is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and employment process. If you require assistance or accommodations please inform your recruiter.

Candidate Data Privacy

By submitting an application you acknowledge that Lucid may collect process and store your personal information in accordance with applicable privacy laws and Lucids privacy policies.

To All Recruitment Agencies

Lucid does not accept unsolicited resumes from agencies. Any resumes submitted without a valid signed agreement and authorized engagement will become the property of Lucid and no fees will be paid.