Quality Manager
Waukesha, WI - USA
Job Summary
Location: Waukesha WI
Company: H.O. Bostrom
Lead Quality Drive Improvement Make an Impact
At H.O. Bostrom quality isnt just about passing audits its about building trust with customers strengthening our processes and creating a culture of continuous improvement. As a family-owned manufacturer with a long-standing reputation for engineering excellence we believe our people make the difference.
Were looking for a Quality Manager who sees opportunities where others see problems. This is a highly visible leadership role for someone who enjoys improving systems solving complex challenges and influencing change across an organization. Youll have the autonomy to enhance our ISO 9001 Quality Management System lead a team of two Quality Technicians and partner with leaders throughout the business to elevate quality at every stage of the manufacturing process.
Success in this role requires more than technical expertise. Were looking for someone who can take a customer concern uncover the true root cause and tell the customers story in a way that drives meaningful action. If youre quality-minded before production-minded and believe prevention is always better than correction youll thrive here.
What Youll Do
- Own and continually improve the ISO 9001 Quality Management System ensuring ongoing compliance and successful certification audits
- Lead the internal audit program and oversee corrective and preventive actions (CAPA) to resolve issues permanently
- Serve as the primary quality contact for customer concerns leading root cause investigations and driving sustainable corrective actions
- Develop quality policies control plans inspection strategies and key performance indicators that reduce defects customer complaints and the cost of poor quality
- Partner with Engineering Operations and Production to improve processes support new product introductions and ensure quality is built into every step
- Champion continuous improvement initiatives using Lean Six Sigma DMAIC PDCA and other quality tools
- Lead coach and develop one Quality Technicians while fostering a culture where quality is everyones responsibility
What Youll Bring
- Bachelors degree in engineering or a related field (or equivalent experience)
- Five or more years of quality leadership experience in a manufacturing environment
- Experience with manufacturing assembly processes; metals experience is strongly preferred
- Proven experience managing ISO 9001 systems internal audits and quality compliance
- Strong problem-solving root cause analysis and customer communication skills
- Ability to influence cross-functional teams and translate quality issues into actionable business improvements
- CQE/CQI certification and Lean or Six Sigma experience are a plus
Compensation and Benefits: H.O. Bostrom offers a competitive compensation package including base pay and bonus opportunities along with comprehensive benefits such as medical dental vision 401(k) and paid time off.
About Us
H O Bostrom is an innovative manufacturing company with both national and global reach. We design and supply specialized products that support first responders including fire and EMS professionals who serve communities every day. Our continued growth is driven by product innovation operational excellence and a strong commitment to our people.
We Make it Easy
Founded in 1901 MRA is a nonprofit employer association that serves more than 4000 employers covering more than one million employees.
As one of the largest employer associations in the nation MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services information education and resources to help build successful workplaces and a powerful workforce.
We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company not an agency recruiter.
Required Experience:
Manager
About Company
At MRA, we deliver best-in-class HR Services customized to meet your business needs – all at a price you can afford. Through our proven approach to HR excellence, we maintain a sole focus on delivering unmatched expertise and value to businesses – from small- to medium-sized businesse ... View more