Quality Manager

We are seeking a dedicated Quality Manager to oversee and enhance the quality management processes within our organization. The ideal candidate will be responsible for developing implementing and maintaining quality assurance protocols to ensure compliance with regulatory standards and best practices in pediatric healthcare.

Key Responsibilities:

• Lead the quality management program including the development and execution of quality improvement initiatives.
• Conduct regular audits and assessments to evaluate compliance with internal policies and external regulations.
• Collaborate with clinical and administrative staff to identify areas for improvement and implement effective solutions.
• Analyze data and metrics to track quality performance and identify trends providing reports to management on findings and recommendations.
• Facilitate training and education for staff on quality standards and best practices to promote a culture of continuous improvement.
• Manage incident reporting processes including investigations and root cause analyses to prevent recurrence of issues.
• Foster an environment of open communication and collaboration among team members to enhance quality outcomes.

Qualifications:

• Bachelors degree in healthcare administration nursing or a related field; a masters degree is preferred.
• Proven experience in quality management within a healthcare setting preferably in pediatrics.
• Strong knowledge of regulatory requirements and quality improvement methodologies.
• Excellent analytical problem-solving and organizational skills.
• Effective communication and interpersonal skills with the ability to work collaboratively across departments.