Quality Distribution & Logistics Manager

Welcome to Haleon. Were a purpose-driven world-class consumer company putting everyday health in the hands of just three years since our launch weve grown evolved and are now entering an exciting new chapter one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands including Sensodyne Panadol Advil Voltaren Theraflu Otrivin and Centrum lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now its time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose to deliver better everyday health with humanity at the heart of everything we do. It unites us inspires us and challenges us to be better every day driven by our agile performance-focused culture.

About the role

The Quality Distribution & Logistics Manager serves as the primary back-up to the Operational Quality Lead and provides quality oversight for logistics warehousing distribution secondary packaging repacking relabeling and display activities. This role ensures Logistics Service Providers and third-party Packaging Service Providers comply with Haleon QMS GMP/GDP requirements and applicable regulatory and legislative standards.

The role partners closely with supply chain business partners assigned third parties and Haleon Quality teams to monitor performance manage quality risks resolve issues support audits and inspections and drive continuous improvement across logistics and packaging operations.

Role Responsibilities

• Serve as the Subject Matter Expert for GDP-related topics and act as the quality liaison between Haleon assigned Logistics Service Providers third-party packagers and local divisional and global QA organizations.

• Lead implementation of Haleon Quality standards GMP/GDP requirements and corporate quality initiatives across assigned logistics warehousing distribution and packaging operations.

• Provide quality oversight for secondary packaging repacking relabeling and display activities including issue resolution equipment validation approval and release to market.

• Monitor new and emerging regulations related to distribution logistics and packaging operations; anticipate required actions and support timely implementation.

• Manage quality issues deviations complaints change controls investigations CAPAs recall assessments and formal escalations impacting logistics warehousing distribution and packaging operations.

• Ensure Quality Assurance Agreements with Logistics Service Providers warehouses and distribution facilities are established current and aligned with Haleon Quality Manual and GDP requirements.

• Support audit preparation and execution for assigned warehousing and distribution facilities and ensure commitments from Haleon or Health Authority audit observations are completed within agreed timelines.

• Participate in regular business review meetings track quality performance indicators raise risks and concerns and ensure periodic risk assessments are completed with cross-functional teams.

• Ensure processes and systems for receipt storage returns warehousing and product handling comply with Haleon QMS for medicines medical devices cosmetics food nutritional products and toothbrushes.

• Perform ERP transactions to support Haleon operations Logistics Service Providers and repackaging and relabeling locations in the United States.

Basic Qualifications

• Bachelors degree.

• 5 years of experience in the CPG consumer healthcare or pharmaceutical industry applying quality systems.

• Knowledge of GMP/GDP requirements with strong problem-solving skills to address complex technical product quality issues and events.

• Operational Quality experience in pharmaceutical CPG or consumer healthcare environments including quality systems GMP/GDP and packaging operations.

• Strong ability to identify and resolve problems.

Preferred Qualifications

• SAP ERP experience.

• Veeva quality management system.

• Strong investigation root cause analysis and problem-solving skills.

• Experience applying risk management principles in a quality or regulated environment.

• Demonstrated leadership skills with the ability to influence cross-functional stakeholders.

• Excellent written and verbal communication skills.

• Strong interpersonal collaboration and negotiation skills.

• Customer-focused mindset with a commitment to service excellence.

Location: This is a hybrid-based position in Vonore TN and will require 3 days a week onsite. This will also support our Third-Party Supplier in Knoxville TN as required.

The Salary Range for this role is $106116 - $145908 USD a 12% target bonus.

Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program. This includes a generous 401(k) plan tuition reimbursement and time off programs including 6 months paid parental leave. On day one you are eligible for benefits including our healthcare programs where the company pays for the majority of your medical coverage for you and your family. We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture where different backgrounds and views are valued and respected all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. Its important to us that Haleon is a place where all our employees feel they truly belong.

During the application process we may ask you to share some personal information which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development refinement and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential used only for legitimate business purposes and will never be used in making any employment decisions including hiring decisions.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license Haleon may be required to capture and report expenses Haleon incurs on your behalf in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleons compliance to all federal and state US Transparency requirements.

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process please contact us by sending an email to Please include the following in your email:

Use subject line: Haleon Careers: Job Accommodation Request

Your Name and contact information

Requisition ID and Job Title you are interested in

Location of Requisition (city/state or province/country)

Description of specific accommodation you are requesting

Please note: Resumes CVs or other requests outside of accommodation support submitted to this email box will not be accepted.

The Haleon recruitment team will contact you using a Haleon email account (@). If you are not sure whether the email you received is from Haleon please get in touch.