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Quality Controller (Manufacturing)
Job Location:
Job Location:
East Providence, RI - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
9 August 2026 (20 days ago)
Posted:
Application Deadline:
26 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
MOO brings brands to life in a sustainable way with a range of remarkable print and merchandise products. We combine design technology manufacturing and service so that people can connect in memorable ways. Not online but out there in real life.
We started in 2004. Since then weve built an award-winning and much-loved brand with customer satisfaction and Trustpilot ratings that make most businesses want to give up and hire an army of review bots. Weve got half a million customers mostly small and medium businesses in North America the UK and Europe businesses that like us get all excited about putting something real and beautiful into peoples hands. Does that make us nerds Probably and were ok with that.
Weve been given the highest business award in Britain The Queens Award for Enterprise. Backed by venture capital were part of Tech Nations Future Fifty recently passing $1bn in lifetime revenue and featuring in the Guardians top 10 UK start-ups list. Ok well stop bragging now.
Today were more than 400 people with our global HQ in London UK while we also have premises in the US youll find us in Boston MA as well as East Providence RI and Denver CO and with our most recent office expansion in Cape Town South Africa.
You will be an essential part of the Quality and Engineering Team. Our purpose is to proactively safeguard the quality of MOOs production ensuring our print and digital products consistently meet high standards. We drive continuous improvement initiatives to optimize processes significantly reduce waste and ultimately provide an exceptional customer experience. We are a multidisciplinary team focused on precision problem-solving and process excellence.
MOO is seeking a driven organized and detail-oriented individual to join us as a Quality Controller. This role is a critical piece of our operation ensuring that the excellence we promise our customers is delivered in every product. You will be the frontline guardian of our quality standards responsible for collecting production data administrate rework and containent process and conducting audits. Your value to the business lies in your ability to identify contain and solve quality problems before they impact our customers directly contributing to MOOs reputation for high-quality delightful products and supporting our continuous improvement goals. We are hiring now to strengthen our quality focus as we scale our production and introduce new exciting products.
You are a proactive and meticulous individual with a strong foundation in quality assurance principles. You thrive in a dynamic manufacturing environment and can efficiently manage multiple priorities under pressure. You have a natural curiosity and an investigative approach to problem-solving always looking to understand the why behind an issue rather than just fixing the symptom. You are a clear communicator able to coach and collaborate with production team members to elevate the collective quality standard. If you are passionate about precision driven by continuous improvement and ready to use data to make informed decisions we want you on our team.
Responsibilities
- Conduct Material Inspection: Participate in Incoming Material Inspection according to the established Control Plan to ensure raw materials meet specifications
- Ensure Process Compliance: Conduct regular process audits on the production floor to ensure all teams are complying with documented quality standards and procedures
- Manage Non-Conforming Product: Administrate and execute containment and rework actions for poor-quality and non-conforming products
- Support Continuous Improvement: Actively support and participate in continuous improvement initiatives and clearly escalate potential production risks or process gaps to production leadership
- Provide Quality Support: Deliver responsive quality service support for rush requests and specialized orders that require extra quality control checks
- Data Proficiency: Proficient using Microsoft Excel for data analysis and charting to define quality trends and using Microsoft Word and PowerPoint for documentation and presentation
- Communication: Excellent verbal and written communication skills to effectively relay complex quality issues audit findings and coaching points across different teams
About You
- You are skilled at multitasking and working effectively under pressure to meet tight production deadlines and able to suggest improvements on innovation and ways of working
- You do not accept the first piece of information instead you present an investigating approach to get to the root cause of quality issues leveraging data and collaboration with others
- You are confident in making decisions based on thorough research and documented facts and you can identify risks and make appropriate mitigation decisions
- You are able to clearly explain the why behind quality standards to co-workers actively sharing knowledge and providing guidance and constructive feedback to support others performance
Nice to Haves
- Previous Quality Control experience within a manufacturing or production environment
Whats it like to work at MOO
MOOs the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success while also recognising the importance of a healthy work/life balance.
Thats why we offer 34 days of combined vacation and holidays comprehensive medical dental and vision coverage plus life and AD&D insurance. We also offer a 401(k) with company match and no vesting schedule a dog-friendly and casual office environment and free lunches every other week. Because when you feel good your work does too.
Diversity Statement
We are working hard to create a representative inclusive and super-friendly team because we know that different experiences perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesnt discriminate on the basis of race color religion or belief gender national origin age sexual orientation marital status disability veteran status or any other protected class
As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore wed like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it wont in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential it is only used to better our inclusion and diversity submitting this information you consent to MOOs processing of it for these purposes.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
About Company
Online printing services to create high-quality business cards, stickers, postcards, and more. Professional custom printing by MOO, the best online print shop.
