Quality Control Specialist (Onsite Creative)

As a Quality Control Specialist you will help ensure the accuracy consistency and quality of creative and digital deliverables before release. You will work closely with Designers Producers Developers and Creative Teams toidentifyissues and ensure assets meet brand creative technical and client requirements.

This role is ideal for professionals with experience inQuality Control Quality Assurance Design Digital Production Creative Production or related fieldswho have a strong eye for detail and enjoy problem-solving. Whether you are looking to grow your QC experience or transition from a creative background into Quality Control this role offers the opportunity to buildexpertiseacross creative production testing technical validation and digital workflows.

You will review a variety of deliverables including static assets video HTML emails banners websites and digital experiences while developing your knowledge ofQC methodologies technical specifications testing practices and digital production workflows.

This position requires full on-site attendancefive days per week at the Barreal office (Heredia Zona FrancaMetropolitana) from9:00 am to 6:00 pm (CR time).

You Will

• Review creative and digital deliverables to ensure accuracy consistency and compliance with brand creative client and technical requirements.
• Identifyand document visual content functional and technical issues providing clear and actionable feedback.
• Review assets across different formats including static creatives video HTML banners emails websites social media and digital experiences.
• Apply established QC processes and checklists to ensure deliverables meet expected quality standards before release.
• Partner closely with Designers Producers Developers Production Artists and other creative teams toidentifyand resolve quality issues.
• Review specifications such as dimensions file formats naming conventions copy links layouts and other delivery requirements.
• Develop an understanding of digital production workflows and how creative assets are built adapted and delivered across different channels.
• Contribute to process improvements documentation and initiatives that help improve quality and production efficiency.
• Continue developing your QC and digital production knowledge through hands-on experience training and collaboration with the team.

You Have

• Advanced English level (B2/C1 in reading writing and conversation).
• 2 years of experiencein Design Digital Production Creative Production Quality Control Quality Assurance ora relatedfield.
• A strong eye for detail and the ability toidentifyinconsistencies errors and potential quality issues.
• Good understanding of design fundamentals including typography layout spacing color alignment hierarchy and visual consistency.
• Experience working with creative assets and understanding how designs are prepared for different formats and channels.
• Familiarity with Adobe Creative CloudFigmaandCeltra
• Basic understanding of digital asset specifications including dimensions file formats exports and delivery requirements.
• Strong communicationand collaboration skills with the ability to provide constructive and actionable feedback.
• Curiosity and willingness to learn new tools technologies and QC practices.
• Ability to work independently while also collaborating with cross-functional teams in a fast-paced production environment.

Nice to Have

• Previousexperience ina QualityControl Quality Assurance or Creative QA role.
• Experience reviewing digital social media video email HTML web or interactive assets.
• Basic understanding of HTML and CSS.
• Familiarity with web browsers browser developer tools or digital testing environments.
• Experience with defect tracking or workflow management platforms such as Central or similar tools.
• Basic understanding of accessibility standards including WCAG.
• Experience working in Agile/Scrum or other collaborative production environments.
• Bachelors degree or technical education in Design Digital Media Advertising Computer Science ora relatedfield.

What We Offer

• Maternity and parental leave extra days
• Competitive benefits packages
• Vacation compassionate leave sick days and flex days
• Access to online services for families and new parents
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts
• And more

Critical Mass is an equal opportunity employer.

Critical Mass uses artificial intelligence in our recruitment process to enhance job postings filter keywords during the review of prospective candidates and in some cases transcribe interviews with our recruiters. Human review remains central to the process and all hiring decisions are ultimately made by our team.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs and. We will not use apps such as Facebook Messenger WhatsApp or Google Hangouts for communicating with you. We will never ask you to send us money technology or anything else to work for our company. If you believe you are the victim of a scam please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: Canada based: U.K. based: Costa Rica based: Experience:

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