Quality Control Laboratory Manager

WHY CHOOSE US
Joining The American Red Cross is like nothing else its as much something you feel as something you do. You become a vital part of the worlds largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse yet uncompromising in unity. You grow your career within a movement that matters where success is measured in people helped communities made whole and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good youll have mentors who empower your growth along a purposeful career path. You align your lifes work with an ongoing mission thats bigger than all of us. As you care for others youre cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW:

As a Quality Control Laboratory Manager in Manufacturing you will be responsible for the management and control of all daily operations in the QC Lab. You will manage staff that manufactures processes and performs testing on pathogen reduced platelet blood products for release to area hospitals for patient use. In this role you will be responsible for management and control of all daily manufacturing and logistics operations including all staff assigned volunteers budgets environment and work processes. Youd be expected to ensure compliance with federal state Red Cross directives and regional policy procedures and regulations.

WHERE YOUR CAREER IS A FORCE FOR GOOD

Key Responsibilities:

• Responsible for the management of laboratory staff and volunteers including but not limited to hiring training coaching evaluating and disciplining to ensure a well-qualified team and to enhance operational success and compliance.

• Serve as a resource for supervisors for complex technical issues.

• Ensure all functions are performed following all applicable regulatory policies and/or procedures and promptly to meet customer needs.

• Ensure compliance with state and federal regulations regional policies and procedures; coordinate the implementation of new or revised tests procedures and equipment with SOPs CFR and OSHA regulations.

• Ensure laboratory training and annual competency assessments are completed in compliance with established guidelines in the ARC training system.May act as a trainer for department-specific curricula.

• Manage and evaluate workflow distribution routes and processes to ensure efficient and streamlined manufacturing processes to meet customer demand and timelines in a cost-efficient manner. Participate in documenting investigating troubleshooting communicating and preventing recurrence of department problems concerns and complaints.

• Lead suspect product department supervisory review of documents.

• May be responsible for tracking trending and analysis of laboratory data and the generation of reports.

• Serve as a departmental expert on the applicable computer systems; responsible for the accuracy of computer and physical blood component inventories.

The aforementioned responsibilities of the position describe the general nature and level of work and are not an exhaustive list.

WHAT YOU NEED TO SUCCEED:

• Bachelors degree in an applied science

• 5 years of related experience with laboratory experience

• 3 years of supervisory or management experience or equivalent combination of education and experience

• Good communication skills and the ability to interact with diverse customers is

• Good computer skills and the ability to use the Microsoft suite (Outlook Excel Word Power point) of products is

• Must meet state and CLIA requirements

• Knowledge of blood products and supplies and the ability to use a wide variety of lab/medical equipment preferred

WHAT WILL GIVE YOU THE COMPETITIVE EDGE:

• MT (ASCP) certifications or equivalent is a plus

Standard Schedule: MONDAY - FRIDAY 8:00AM - 4:30PM. Flexibility to work and engage with employees across all shifts in a 24/7 operation is required.

*****MUST BE ABLE TO TRAIN ON FIRST SHIFT FOR APPROXINATELY 6-8 WEEKS*****

BENEFITS FOR YOU:
As a mission-based organization we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical Dental Vision plans

• Health Spending Accounts & Flexible Spending Accounts

• PTO: Starting at 15 days a year; based on type of job and tenure

• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays

• 401K with up to 6% match

• Paid Family Leave

• Employee Assistance

• Disability and Insurance: Short Long Term

• Service Awards and recognition