Quality Compliance and Improvement Manager

What makes us strong Our employees in 50 countries worldwide all working with passion to enable high-tech applications with our strong metals: tungsten and molybdenum.

At our Plansee site in Franklin USA we specialize in transforming semi-finished molybdenum and tungsten products into complex componentsleveraging decades of precision manufacturing and engineering excellence.

Join a highly motivated team in Franklin USA where local expertise meets the global knowledge and values of the Plansee Group.

Compliance

• Review customer contracts purchase orders drawings specifications and related documents to identify and interpret quality requirements.
• Ensure customer regulatory and AS9100 requirements are properly documented and flowed down to manufacturing engineering procurement and quality processes.
• Identify compliance risks specification gaps and potentially unachievable requirements and coordinate resolution prior to order acceptance.
• Maintain customer-specific quality requirements change notifications and compliance records.
• Support audits First Article Inspection (FAI) requirements and regulatory compliance activities.
• Conduct specification change reviews and initiate required Engineering Change Requests (ECRs).
• Verify customer requirements are properly flowed down to production orders inspection plans manufacturing routings and supplier purchase orders prior to release.
• Provide Support to the estimating team to capture quality cost including cost associated with the inspection documentation and verification of product.
• Confirm organizational and supplier capability to meet contractual inspection testing certification traceability and documentation requirements.
• Maintain contract review records and support customer communications to resolve unclear or conflicting quality requirements.

Improvement

• Develop and execute continuous improvement roadmaps aligned with business objectives.
• Collect and analyze production and quality data to identify trends and improvement opportunities.
• Lead improvement efforts and cross functional teams focused on recurring issues impacting MRB Yield On-Time Delivery (OTD) customer satisfaction and operational efficiency.
• Facilitate Kaizen events Value Stream Mapping (VSM) and structured problem-solving workshops.
• Establish monitor and communicate Key Performance Indicators (KPIs) and performance dashboards.
• Track project performance and report measurable savings efficiency gains and benefits realization.

• Bachelors degree in engineering Quality Operations Management Business or related field preferred.
• Minimum of 5 years of experience in Quality Compliance Continuous Improvement Manufacturing or Operational Excellence roles.
• Working knowledge of AS9100 ISO-based quality systems and regulatory compliance requirements.
• Experience with Lean Manufacturing Kaizen Value Stream Mapping Six Sigma and root cause analysis methodologies.
• Strong analytical project management and problem-solving skills.
• Ability to effectively communicate and collaborate across all levels of the organization.
• Proficiency with ERP PLM quality management systems and data analysis tools.
• Demonstrated ability to lead cross-functional improvement initiatives and deliver measurable business results.
• Possess fundamental skills: time/organization management project management communication (written/verbal) detail-oriented and ability to read and understand technical publications and instructions.
• Proficiency in MS Office 2010 environment (Word Excel Project Outlook) and SAP R/3.
• Meet the requirements under ITAR: U.S. Citizen or Permanent Resident (Green Card Holder).

The base compensation for this position is between 90-120k annually commensurate with skill and experience level. This role will also be bonus eligible.

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