Quality Assurance Regional Manager-Midwest

COMPANY OVERVIEW:

Balchem is committed to making the world a healthier place by delivering trusted innovative and science-based solutions for the health and nutritional needs of the world. Balchem employs approximately 1400 employees worldwide who provide the service quality and technology that enables our customers to win with their customers. We have built a reputation for delivering results to all of our stakeholders. Founded in 1967 Balchem a Maryland corporation became a publicly-traded company in 1970 and is listed on Nasdaq under the symbol BCPC. Our corporate headquarters is located in Montvale New Jersey and we have a broad network of sales offices manufacturing sites and R&D centers primarily located in the U.S. and Europe. The Company consists of three business segments: Human Nutrition and Health Animal Nutrition and Health and Specialty Products.

POSITION SUMMARY:

The Quality Assurance Regional Manager-Midwest is a key member of the corporate quality leadership team and will be based at our Defiance OH or Bridgeton MO site responsible for ensuring that products manufactured across multiple sites are safe compliant with Balchem customer and regulatory standards and meet quality expectations. This role drives a culture of excellence through leadership coaching and cross-functional collaboration.

People:

• Responsible for development and performance of the regional quality team
• Builds strong cross functional relationships and demonstrates ability to effectively influence sites strategy
• Develops a culture that drives quality improvements and efficiently interfaces with operational excellence processes
• Develop and deliver training programs focused on food safety and quality
• Communicate effectively with internal and external customers.
• Timely escalation and communication of food safety quality financial issues
• Effectively cascade goals using tools such as SMART goals. Aligns with teams on standard work
• Motivates and builds team strength

Systems:

• Accountable for the effective application of Product Safety Product Quality and prerequisite systems regionally. Ensures these systems effectively interface with change control and commercialization processes.
• Strong ability to root cause issues and eliminate the cause or implement engineering or systems improvements to enact robust prevention. Applies use of basic root cause tools.
• Accountable for an effective internal audit program and ensures systems are working to reduce risk and that corrective actions are completed
• Drives priorities that have largest positive impact on key performance indicators and metrics including but not limited to; Inspection/Compliance performance First Pass Quality Complaints Disposals Inventory Health Customer Responsiveness CAPA closure and effectiveness systems performance environmental & sanitation performance.
• Ensures that response to customers inspectors and auditors are professional timely and in scope.
• Collaborates with R&D Production and commercial teams in the development and preparation for production of new Products Processes and Equipment to support new product/customer launches. Ensures the process quantifies the probability of success and clearly communicates the risks and proposed mitigations as an outcome of first-time makes
• Interface with operational excellence programs to maximize effectiveness
• Provide support and aid in preparation for customer visits and external audit
• Share best practices and integrate quality systems across sites.

Knowledge & Experience:

• Operated in an FDA regulated environment ideally food or dietary supplement
• Assess and mitigate food safety regulatory and cost risks.
• Apply sanitation principles effectively.
• Application of Statistical Process Control (SPC) for process evaluation and improvements.
• Effective project manager that knows how to prioritize and meet deadlines

REQUIREMENTS:

• Bachelors degree in Science or related field.
• 10 years of experience in food supplement or related industry including management.
• Familiarity with FDA HACCP SQF and industry best practices.
• Ability to lift 50 lbs; required to stand walk sit and reach.

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Balchem is committed to a workplace culture that values and promotes diversity inclusion equal employment opportunities and a work environment free of harassment and hostility