Quality Assurance Manager

The purpose of this position is to lead the organizations food safety and quality assurance systems to ensure products meet regulatory customer and internal standards. This role is critical in protecting consumer safety maintaining product integrity and driving continuous improvement in quality performance.

This role oversees the QA team and quality systems ensures compliance with food safety regulations GMP and customer specifications manages audits and inspections and leads investigations into quality issues and non-conformances. The Quality Assurance Manager develops and maintains HACCP programs training and documentation systems while partnering with Production Maintenance Supply Chain and Leadership to strengthen food safety and quality culture at Bakerly.

This position ensures consistent product quality and food safety while upholding Bakerlys core values of honesty reliability collaboration positivity and excellence.

Lead and manage a team of quality technicians and quality supervisors across all shifts.

Collaborate with the HR team on recruitment employee development disciplinary actions performance evaluations and 360-degree feedback processes.

Develop implement and maintain all food safety and quality systems in a dynamic production plant environment.

Educate and foster a continuously developing Food Safety Culture across the organization.

Define re-assess and maintain site-specific food safety plans and ensure the implementation of all controls outlined in these plans.

Manage the sites Complaints Program ensuring thorough root cause analysis of customer complaints.

Develop monitoring activities to collect and analyze data for improving department-specific KPIs.

Drive continuous improvement within the plant by utilizing cross-departmental and external resources.

Oversee the internal and external auditing programs (SQF/Customer/Kosher/Non-GE).

Ensure all relevant quality and safety documentation is maintained and updated.

Collaborate with cross-functional teams to identify areas for improvement in production processes.

In addition to the specific duties outlined you may be required to perform other tasks and responsibilities as deemed necessary by your manager. These tasks will be relevant to your role and within the scope of your area of expertise.

Education:

Bachelors degree in science management or a related field or equivalent work experience.

Experience:

Minimum of 5 years of experience in food processing and quality assurance.

At least 3 years of management experience in a food manufacturing environment.

Skills:

In-depth knowledge of FDA regulations and food safety practices.

Expertise in HACCP PSQM SQF GMP SOPs SSOPs Pest Control Kosher Organic and Allergen Control programs.

Proficiency in Microsoft Office (Word Excel PowerPoint).

Strong written and oral communication skills.