Quality Assurance Manager

At Air Products we reimagine whats possible. By tapping into the motivation of our people and our collective experience we create the ideas and innovations that drive us forward. When we come together where every voice is heard and everyone knows they belong and matter we create solutions that launch people into space support lifesaving care in hospitals and enable the construction of groundbreaking world scale production facilities.

Reimagine Whats Possible

Gardner Cryogenics and Rotoflow both businesses of Air Products and Chemicals Inc. have an immediate opening for a Quality Assurance Manager at our Bethlehem PA manufacturing this role you will lead and maintain the Gardner Cryogenics and Rotoflow Quality Management System (QMS) providing leadership for Quality Assurance and Quality Control functions while partnering across Manufacturing Engineering Product Management Supply Chain and customer-facing teams to improve operational performance product quality quality systems effectiveness and business results through continuous improvement. Travel: approximately 15-20% based on business needs primarily supporting supplier-related activities.

This is not a traditional quality compliance leadership role. We are seeking a transformational leader who can elevate quality from a primarily transactional function into a visible operationally integrated business partner. The successful candidate will build systems establish meaningful KPI frameworks increase transparency strengthen operational engagement and drive sustainable organizational improvement across both Gardner Cryogenics and Rotoflow.

This is a high-impact leadership opportunity for a quality professional who brings deep manufacturing experience strong technical judgment and a passion for building quality into every stage of the product lifecycle. You will help shape long-term quality strategy strengthen ISO 9001:2015 compliance improve quality performance metrics and support reliable delivery of specialized industrial equipment solutions.

Rotoflow combines trusted turbomachinery expertise with the world-leading industrial gas knowledge of Air Products supporting markets that require exceptional equipment performance reliability safety and value. Gardner Cryogenics brings decades of cryogenic equipment experience to customers who demand precision compliance and dependable execution. The role supports quality operations across a manufacturing organization representing approximately $200MM in annual business activity and spanning multiple facilities product lines and customer-facing operations.

If you are energized by leading teams solving complex quality challenges improving systems and influencing cross-functional decisions in a technical manufacturing environment we invite you to bring your experience and help us continue reimagining whats possible.

At Air Products we foster a culture of inclusion where every voice is heard and everyone feels they belong and matter. Additionally we offer competitive pay and great benefits for our employees. Check out some of our benefits below!

• Affordable medical dental and vision insurance available day one of employment
• 401(k) retirement savings plan with immediate vesting of company match and core contributions
• Paid vacation holidays and sick time
• Paid parental leave
• Adoption assistance
• Flexible Spending Accounts (medical dependent daycare)
• Health Savings Account
• Life Insurance (AD&D) Supplemental AD&D

• Lead and maintain the Gardner Cryogenics and Rotoflow Quality Management System (QMS) in alignment with ISO 9001:2015 customer specifications industry standards and Air Products policies.
• Develop and execute the long-term quality strategy for Gardner Cryogenics and Rotoflow ensuring alignment with business objectives growth plans customer expectations and operational priorities.
• Drive the integration of quality into daily manufacturing operations through KPI visibility operational engagement problem solving and cross-functional collaboration.
• Partner with Engineering Operations Procurement and Product Management teams to integrate quality requirements throughout product design manufacturing testing and field support processes.
• Provide leadership coaching and development for Quality Assurance and Quality Control personnel.
• Establish quality objectives key performance indicators (KPIs) and continuous improvement initiatives that support business performance.
• Create monitor and report Cost of Quality (CoQ) metrics driving initiatives to reduce scrap rework warranty claims quality escapes and other quality-related costs.
• Ensure effective implementation of inspection testing verification and product release processes for incoming in-process and final inspection activities.
• Provide oversight of internal audits external audits certification activities management review processes and quality performance reporting.
• Maintain quality policies procedures work instructions and controlled documentation to support consistent execution of the QMS.
• Support investigations of nonconformances quality escapes customer complaints and supplier quality issues including robust root cause analysis and corrective/preventive actions.
• Review and evaluate quality data trends and metrics to identify process improvement opportunities and preventative actions.
• Provide oversight of inspection calibration validation and measurement system effectiveness.
• Act as the primary quality representative for customers audits and quality-related escalations.
• Support contract reviews and customer-specific quality requirements to ensure requirements are understood flowed down and met.
• Lead cross-functional improvement projects focused on product quality delivery customer satisfaction operational excellence and data-driven decision making.
• Champion a culture of quality compliance accountability and continuous improvement across all functions and levels of the organization.
• Serve as a key member of the leadership team providing quality-related insights risk assessments and recommendations that influence business and operational decision-making.

• Strong working knowledge of ISO 9001:2015 audit programs corrective actions industry best practices and continual improvement.
• Experience with root cause analysis structured problem-solving methodologies CAPA (Corrective and Preventive Actions) 8D FMEA SPC DMAIC nonconformance management corrective/preventive actions lean manufacturing and quality system management.
• Demonstrated ability to lead coach and develop Quality Assurance and/or Quality Control teams in a manufacturing environment.
• Strong analytical organizational execution leadership and verbal and written communication skills.
• Detail-oriented and results-driven with the ability to use quality data metrics and trends to drive action and improve performance.
• Experience with pressure equipment rotating equipment cryogenic systems turbomachinery industrial gas equipment supplier quality management or global supply chains preferred.
• ASQ Certified Quality Manager (CMQ/OE) Certified Quality Engineer (CQE) Lead Auditor certification or Lean Six Sigma certification preferred but not required.
• Experience supporting union and non-union manufacturing environments preferred but not required.

• B.S. in Engineering Quality Manufacturing or another technical field preferred; relevant experience will be considered in lieu of a technical degree.
• 10 years of quality management experience in a manufacturing environment.
• 5 years of leadership experience managing quality assurance and/or quality control teams.
• Experience supporting quality systems audits corrective actions and continuous improvement in a technical manufacturing setting.
• Willingness to periodically work outside of conventional business hours to support business customer audit and operational needs.

• This is a full-time role based at the Bethlehem PA manufacturing facility.
• Work arrangement: This is a full-time 100% on-site leadership position supporting quality operations across three Gardner Cryogenics manufacturing facilities and one Rotoflow manufacturing facility in the Bethlehem PA area. The role requires a strong manufacturing presence shop-floor engagement leadership visibility and close collaboration with engineering operations and business leaders.
• Travel requirement: approximately 15-20% based on business needs primarily supporting supplier-related activities.
• Working hours/shift: Working hours are primarily standard business hours with occasional flexibility required to support manufacturing business customer and operational needs.
• Periodic work outside of conventional business hours may be required to support business customer audit and operational needs.

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Air Products proudly values the skills dedication and leadership that veterans bring to the table. As a veteran-friendly organization we actively encourage and welcome veterans to apply for various roles within our company. We recognize the unique strengths and experiences that veterans contribute and we foster a workplace that honors your service while providing a platform for professional growth.

Founded in 1940 Air Products is a world-leading industrial gases company and has a proud history of innovation operational excellence with an unwavering commitment to safety and environmental stewardship. Working together we are taking our passion and diverse backgrounds forward to reimagine whats possible and generate a cleaner future for our customers our communities and the world.

We are an Equal Opportunity Employer (U.S.).You will receive consideration for employment without regard to race color religion national origin age citizenship gender marital status pregnancy sexual orientation gender identity and expression disability or veteran status.

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