Quality Assurance Intern

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Otis Worldwide is searching for a highly motivated undergraduate student interested in starting a career in Quality! This is an internship opportunity offering a rewarding and challenging opportunity to learn grow and develop through meaningful projects that drive our business. Our comprehensive internship program will allow you to gain hands-on experience and broaden your skills. Youll be immersed in the Otis culture where we collaborate to best serve our customers; and where we empower and inspire each other through support autonomy and trust.

This is a full-time paid summer internship typically ranging from 10-12 weeks starting in May/June 2027. Throughout your internship we will provide continuous training and performance feedback to ensure you develop the necessary skills to succeed with the hope of converting successful interns into full-time employees upon graduation.

The Quality Assurance intern will contribute to strategic initiatives that help standardize quality processes support digital tool deployment improve operational performance and strengthen supplier development programs. This role will provide exposure to business leaders across Manufacturing Supply Chain Engineering Service and Quality functions while developing valuable analytical project management and communication skills.

The internship can be located at our Florence Factory in Florence SC or in West Hartford CT.

Key Responsibilities:

Support the development of quality and continuous improvement of the Otis Quality Management System (QMS).

Assist in documenting and standardizing global quality processes policies and procedures across Operations and Supplier Quality.

Conduct research benchmarking and data analysis to identify opportunities for process improvements and operational efficiencies.

Support quality program management activities including project tracking meeting coordination and action item management.

Assist in developing communication materials and change management plans to support global QMS initiatives.

Help gather and analyze stakeholder feedback from business units to support process standardization efforts.

Support the development and maintenance of quality performance dashboards and key performance indicators (KPIs).

Analyze quality and operational performance data and prepare reports and presentations for leadership reviews.

Education Requirements:

• Currently pursuing an undergraduate degree in Mechanical or Industrial Engineering or a related field
• Must be actively pursuing a degree and remain enrolled in an accredited degree program following the internship start date in Summer 2027

Basic Qualifications:

• Ability to work in a highly team-oriented and dynamic environment
• Candidate must demonstrate strong written and verbal communication skills
• Needs to be self-motivated and able to manage several simultaneous projects and responsibilities
• Strong analytical skills

The hourly range for this role is $20/hr to $23/hr. We may pay more or less than the posted range and the range may change in the future. Pay within the salary range will be based on factors including but not limited to relevant education qualifications certifications experience skills seniority geographic location performance and business or organizational needs.

Apply today and Build Whats Next!

If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide the industrys largest Service portfolio.

You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 72000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.

When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.

We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.

Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

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