At Jabil (NYSE: JBL) we are proud to be a trusted partner for the worlds top brands offering comprehensive engineering supply chain and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

How will you make an impact

The Quality Assurance NPI Engineer will support the launch and production readiness of a coolant plate machining facility. This role owns product and process quality activities from early customer requirement review through engineering evaluation production validation successful NPI launch and structured handoff to sustaining quality engineering for mass production. This position is responsible for ensuring customer expectations CTQs drawings specifications datum structures true position requirements GD&T inspection strategy FMEA control plans procedures and validation records are properly captured documented and executed throughout the NPI lifecycle. The role will work closely with Manufacturing Engineering Process Engineering Metrology Operations Supplier Quality and Customer Quality to ensure a controlled and successful product launch.

Location:

This role will be onsite and will work a day shift schedule Mon- Fri.

What will you do

NPI Quality Ownership & Launch Readiness-

• Own the Quality Assurance execution of coolant plate NPI activities from customer requirement review through engineering evaluation production validation and launch readiness.
• Review customer requirements drawings CAD models specifications BOMs CTQs critical characteristics datum schemes true position requirements GD&T callouts and inspection expectations during the initial phases of NPI.
• Translate customer and engineering requirements into internal quality plans inspection plans control plans work instructions visual aids quality gates and acceptance criteria.
• Ensure all customer expectations and product-specific requirements are documented communicated and flowed into manufacturing inspection and validation processes.
• Lead or support NPI readiness reviews risk reviews quality gate reviews first build reviews pilot build reviews and production validation reviews.
• Document engineering evaluation and production validation phases using PFMEA control plans inspection records dimensional reports MSA Gage R&R capability studies nonconformance records and lessons learned.
• Ensure procedures inspection work instructions visual standards defect criteria training material and quality records are created before successful NPI launch.
• After successful NPI launch coordinate the structured handoff of product knowledge open risks quality controls inspection methods lessons learned and documentation to sustain quality engineers for mass production support.

Coolant Plate Machining Quality-

• Support quality planning and execution for metal machining of coolant plates including CNC machining critical feature control dimensional inspection deburr cleaning leak-related characteristics and internal feature inspection where applicable.
• Identify and validate CTQs and special characteristics tied to fit form function datum alignment true position sealing surfaces internal channels mounting features and customer-defined acceptance criteria.
• Partner with Manufacturing and Process Engineering to define process controls inspection checkpoints reaction plans and defect prevention methods for coolant plate machining operations.
• Support process capability validation for critical dimensions and machining characteristics using Cp/Cpk Pp/Ppk SPC trend reviews and appropriate containment plans when capability is not yet mature.
• Support incoming quality criteria and supplier quality alignment for raw material machining-related inputs critical components and special processes associated with coolant plate manufacturing.

CMM Metrology & Dimensional Inspection-

• Support CMM inspection strategy CMM program development program validation revision alignment and inspection method readiness for coolant plate products.
• Create modify or support CMM programs using engineering drawings CAD models datum structures true position requirements GD&T CTQs and product-specific inspection strategy.
• Ensure CMM programs inspection plans and dimensional reports are aligned to the released drawing/CAD revision and are controlled before use in engineering evaluation production validation or production release.
• Support CMM fixture development and validation including part orientation datum simulation repeatability accessibility probe clearance and traceability by fixture position job number serial number or lot where applicable.
• Lead or support MSA Gage R&R repeatability studies correlation studies and measurement method validation for critical dimensions and CTQs.
• Ensure dimensional inspection results are clearly documented traceable reviewed and linked to the applicable build phase drawing revision production lot job number or validation record.

Visual 3D & X-Ray Inspection Readiness-

• Define and support visual inspection requirements for coolant plate machining defects burrs surface conditions cosmetic requirements dimensional anomalies brazing-related concerns and other process-related failure modes.
• Develop or support visual standards defect libraries acceptance criteria inspection work instructions and training material for inspectors and production teams.
• Support 3D inspection optical measurement or scanning methods where applicable to validate geometry profile flatness feature location and other critical characteristics.
• Support X-Ray or CT inspection development for internal coolant plate features blocked channels voids brazing quality internal geometry or customer-defined failure modes where applicable.
• Partner with Engineering Metrology and equipment suppliers to define inspection capability limitations programming needs GR&R approach and validation requirements for 3D and X-Ray inspection methods.
• Ensure inspection records images scans CMM reports X-Ray/CT results and supporting data are retained and traceable to the appropriate product lot job and validation phase.

PFMEA Control Plan & Documentation-

• Lead or support development of PFMEA and control plans for coolant plate machining inspection cleaning leak-related verification internal feature inspection packaging and other applicable process steps.
• Ensure the process flow PFMEA control plan work instructions inspection methods and reaction plans are linked and aligned before NPI launch.
• Create and maintain NPI quality documentation including procedures work instructions inspection plans quality alerts visual aids defect criteria training records launch checklists and lessons learned.
• Ensure customer requirements and regulatory/internal quality requirements are translated into internal procedures and inspection documentation.
• Support change control and document control discipline for drawings CAD files BOMs inspection plans procedures control plans CMM programs and validation records.

Quality Assurance Problem Solving & Customer Support-

• Support ISO 9001 quality system execution internal audits customer audit readiness process verification and production readiness assessments for the coolant plate product line.
• Support structured containment nonconformance documentation MRB input disposition follow-up corrective action and effectiveness verification for NPI-related quality issues.
• Lead or support 8D/A3 investigations for NPI defects customer concerns dimensional issues inspection failures or validation gaps.
• Track quality performance during NPI and ramp including FPY DPPM escapes scrap rework capability inspection findings and closure of launch risks.
• Communicate quality status open risks inspection readiness validation results and escalation items to the Site Quality Assurance Manager and cross-functional leadership.

How will you get here

• Bachelors degree in Mechanical Engineering Manufacturing Engineering Industrial Engineering Quality Engineering or a related technical field; equivalent education and experience may be considered.
• 58 years of experience in Quality Engineering Manufacturing Quality NPI Quality Product Quality Metrology or Manufacturing Engineering.
• Hands-on experience with metal machining CNC machining precision-machined components coolant plates cold plates brazed assemblies thermal management products or similar high-precision manufacturing processes.
• Strong knowledge of engineering drawings CAD model interpretation CTQs datum structure true position GD&T dimensional inspection tolerance interpretation and inspection planning.
• Experience supporting NPI engineering evaluation builds production validation product transfer pilot builds production ramp or new site launch activities.
• Experience with PFMEA control plans MSA/Gage R&R FAI PPAP/APQP concepts process capability SPC nonconformance management and corrective action.
• Experience with CMM inspection strategy CMM program support dimensional reports measurement validation and metrology documentation.
• Working knowledge of ISO 9001 or similar Quality Management System requirements.
• Strong communication skills with ability to work cross-functionally with Manufacturing Engineering Operations Supplier Quality Customer Quality and Metrology teams.

Preferred Qualifications-

• Experience with ZEISS CMM equipment and CALYPSO programming strongly preferred.
• Experience with 3D scanning optical measurement CT/X-Ray inspection or advanced metrology systems.
• Experience with coolant plate or cold plate manufacturing including machining brazing leak testing cleaning internal feature inspection sealing surfaces or thermal management products.
• Experience creating NPI quality documentation including PFMEA control plans inspection work instructions visual standards defect libraries production validation records and launch handoff packages.
• Experience with supplier quality incoming inspection criteria customer-facing quality communication and APQP/PPAP-style launch discipline.
• ASQ CQE Six Sigma Green Belt or similar certification preferred.
• Experience with MES ERP PLM/document control systems Power BI Tableau or quality data dashboards preferred.

Technical Skills-

• Coolant plate machining quality and NPI launch execution.
• CTQ identification and special characteristic management.
• GD&T interpretation datum structure and true position evaluatio.n
• CMM inspection strategy programming support and dimensional reporting.
• Blueprint CAD model BOM and specification review.
• PFMEA control plan process flow and quality gate development.
• Engineering evaluation and production validation documentation.
• MSA Gage R&R process capability and SPC.
• Visual inspection standards and defect criteria.
• 3D inspection / scanning and X-Ray / CT inspection support.
• Nonconformance management 8D/A3 CAPA and containment.
• ISO 9001 compliance document control and change control.

Key Competencies-

• Strong technical judgment with a hands-on manufacturing support mindset.
• Ability to translate customer requirements into practical quality controls.
• High attention to CTQs datum strategy GD&T inspection method and traceability details.
• Strong ownership of NPI launch readiness and product handoff discipline.
• Clear communication with operators engineers suppliers customers and leadership.
• Ability to work through ambiguity during new product and new site launch.
• Strong problem-solving escalation and risk-closure discipline.
• Quality-first mindset focused on prevention documentation and sustainable mass-production readiness.

Success Measures-

• Customer requirements CTQs datum structures true position requirements GD&T and inspection expectations are clearly captured before launch.
• Engineering evaluation and production validation phases are fully documented with FMEA control plan inspection records validation results and lessons learned.
• CMM/inspection methods are validated controlled and ready before pilot and production ramp.
• NPI quality risks are identified early escalated appropriately and driven to closure.
• Procedures work instructions visual standards inspection plans and training documents are released before launch.
• Successful NPI launch is followed by a clear handoff package to sustain quality engineering for mass production.
• FPY/yield improves DPPM and escapes decrease and CAPA effectiveness is verified during ramp.

BENEFITS PACKAGE WITH JABIL

• Competitive base salary

• Medical Dental Prescription Drug and Vision Insurance with HRA and HSA options

• 401K match

• Employee Stock Purchase Plan

• Paid Time Off

• Tuition Reimbursement

• Life AD&DJBL TA - Job Requisition Process Status and Disability Insurance

• Commuter Benefits

• Employee Assistance Program

• Pet Insurance

• Adoption Assistance

• Annual Merit Increases

• Community Volunteer Opportunity

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