Quality Assurance Engineer

Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years and we are always striving for new ways to make boating easier safer and more enjoyable.

We are on a journey of continuous growth now looking for our next star a passionate Quality Assurance Engineer. This position reports to the Quality Assurance Manager and will work in Pompano Beach FL.

As Quality Assurance Engineer of the Pompano Beach FL team you will be responsible for supporting activities related to the management of the Quality program. You will assist the quality procurement manufacturing sales and engineering departments with the day-to-day issues relating to ISO certification validation quality performance and problem solving.

General Responsibilities

• Ensure compliance with the Dometic Quality Manual and applicable regulatory requirements
• Independently lead structured problem-solving activities using recognized quality tools and methodologies (8D 5-Why Fishbone Pareto SPC PFMEA Control Plans) ensuring robust root cause analysis and effective corrective and preventive actions.
• Own the creation execution and verification of 8Ds CARs and customer corrective actions including effectiveness checks and closure in accordance with Dometic standards.
• Serve as a primary Quality contact for customer quality issues including complaint handling containment investigation corrective action and customer communication.
• Manage and present Quality Key Performance Indicators (KPIs) such as warranty rates customer complaints supplier PPM COPQ and internal defect metrics; drive actions based on trend analysis.
• Act as a key member of the warranty reduction committee supporting data analysis reporting and cross-functional corrective actions to reduce field failures and warranty cost.
• Lead and support new product launches including PPAP Safe Launch PFMEA and Control Plan development and validation.
• Develop implement and maintain Layered Process Audits (LPA) to verify adherence to critical process controls work instructions and quality requirements; analyze audit trends and drive systemic improvements.
• Plan and conduct ISO-based internal audits including process system and compliance audits; support external certification customer and regulatory audits.
• Own document control activities including creation revision approval training and maintenance of quality system documentation in compliance with ISO requirements.
• Conduct and lead production line and process audits to assess manufacturing capability process stability and compliance to specifications.
• Support and lead supplier quality activities including supplier qualification/disqualification supplier corrective actions and performance improvement initiatives.
• Initiate and support engineering change management related to quality risk mitigation and continuous improvement.
• Utilize data-driven analysis to identify prioritize and resolve quality risks across manufacturing supply chain and field performance.
• Recommend and implement enhancements to the quality system that improve product quality customer satisfaction and cost efficiency.
• Provide technical and quality support to manufacturing engineering supply chain and operations teams.
• Facilitate internal quality action meetings and communicate quality risks trends and improvement plans to site leadership.
• Mentor Quality Technicians and influence cross-functional teams by promoting a strong quality culture and disciplined problem-solving mindset.
• Facilitate and promote use of appropriate problem-solving techniques for effective root cause analysis and successful corrective action.

What do we offer

You are offered an interesting role in a dynamic fast paced and global environment with great opportunities to grow evolve with the company and take on new challenges.

• Medical/Dental/Vision Insurance
• Employee Assistance Program (EAP)
• Disability insurance (STD/LTD)
• 401 (k) with company match
• PTO
• Company defined holidays and two floating holidays for you to use as you choose
• Paid maternity/paternity leave
• Tuition assistance
• Membership reimbursement (wholesale club and gym)
• Employee discounts on our incredible products
• Opportunities to make an impact

SKILLS & REQUIREMENTS

The ideal candidate for this role will bring demonstrated success in an engineering environment. Additionally they will have acquired the following qualifications and experiences:

• Bachelors degree in Quality Engineering or Science with 5 years equivalent work experience.
• ASQ QE certification preferred but not required
• Ability to use metrology and statistical methods to diagnose and correct improper quality assurance practices
• Have a basic understanding of the audit process including types of audits planning preparation execution reporting results follow-up and the ability to audit quality systems for deficiency identification and correction.
• Be able to plan control assure product and process quality in accordance with quality principles which include planning processes material control acceptance sampling and measurement systems.
• Have a thorough understanding of problem-solving quality improvement tools and techniques. This includes knowledge of management and planning tools quality tools preventive and corrective actions and how to overcome barriers to quality improvements.
• Ability to read and interpret drawings and measurement devices
• Proficient in Microsoft Office Excel Word PowerPoint
• Minitab a plus
• Experience with ISO requirements (QA Auditor)
• Must have good interpersonal written verbal and analytical skills
• Must be able to travel up to 10% Domestic
• Leadership training/skills a plus

To be successful in this role we believe that you possess the following skills competencies & characteristics:

• Strong written and verbal communication skills
• Exemplary standards of ethics integrity professionalism and accountability
• High attention to detail and strong organizational skills
• Strong work ethic required
• High level of mutli-tasking
• Takes initiative works well as a team player with minimal supervision

Dometics Core Values

To thrive and succeed in this role you understand the importance of our core values Together We build our future We play to win We embrace change and We walk the talk; these values reflect the heart and soul of Dometic and they define what it takes to work here and how we do things.

Are you our next star Then we would love to see your application.

Dometic is passionate about building together an inclusive and equitable working environment that respects individual strengths views and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!

Dometic is proud to be an equal opportunity employer. Dometic evaluates qualified applicants without regard to race color religion age gender national origin disability status protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Required Experience:

IC