Quality Assurance Coordinator
Job Location:
Celebration, FL - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
As aQuality Assurance Coordinatoryou would be responsible for:
- Sort and prepare accurate order of HGV contract documents to present to new and upgrading owners
- Monitor and record any customer cancelations letters that come into the department. Assist in processing those cancelations
- Prepare file that shows pending contract deals and the total net sales value of each contract.
- Prepare and supervise the Issue Report while communicating / following up with QA manager
- Assist in reviewing all mail out contracts for accuracy prior to being mailed out
- Stock items for the day which can include lifting boxes up to 20 pounds.
- Responsible for inventory and supplies for the quality assurance department
- Assist with various projects and programs that may arise in the general operations of the quality assurance department
- Order any office supplies for the department
- Assist with the resolution of audit issues
- Create distribute and manage all QA schedules
Responsibilities
We offer an excellent benefits package to our full-time Team Members that include medical dental and vision insurance 401K plan Paid Time Off (PTO) program and extraordinary travel benefits!
Hilton Grand Vacations is a leader in the vacation ownership industry operating with an unwavering dedication to innovation quality and continued growth. We believe that at the core of our companys success are our Team Members!
Qualifications
Hilton Grand Vacations is a leader in the vacation ownership industry operating with an unwavering dedication to innovation quality and continued growth. We believe that at the core of our companys success are our Team Members!
To fulfill this role successfully you must possess the following minimum qualifications and experience:
- Minimum 1 year of customer service experience.
- High School Diploma or GED.
- Valid Notary License or the ability to acquire a license.
- Ability to work a flexible schedule to include evenings weekends and holidays.
- Ability to calculate figures and amounts ranging from commissions proportions and percentages.
- Previous Timeshare/Vacation Ownership experience.
- 1 year or more of administrative/clerical work experience.
Required Experience:
IC
About Company
What makes Hilton Grand Vacations unique? There’s nothing more rewarding than creating lifelong memories, for yourself and for others. And that’s what you’ll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us ... View more
